Operations Manager

Aegeus Inspection Solutions Inc.; South Portland (ME); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Aegeus Inspection Solutions Inc. is seeking an Operations Manager to support the Regional Manager in Maine. You will lead field office operations, supervise staff, ensure safety and quality standards, and manage client relations to drive productivity.

You will conduct client inspections, ensure regulatory compliance, and coordinate cross-functional teams to meet client needs while promoting profitability and high service levels.

Qualifications

• Bachelor's or Associate degree or equivalent experience plus 5+ years progressive supervisory work experience.
• Minimum 3 years' experience performing internal and external inspections.
• Excellent interpersonal, oral and written communication skills.
• Familiarity with company safety policies and procedures.

Responsibilities

• Provide leadership to plan, organize, assign tasks, direct and control field office operations.
• Perform inspections for clients as required.
• Manage relationships with on-site client personnel.
• Ensure compliance with federal, state and local regulations and company policies.
• Coordinate with other departments or contractors to resolve problems.
• Develop and implement departmental goals, policies and procedures.
• Ensure staff are trained and skills developed to meet operational goals.
• Provide technical support for field operations per PT/MT/RT/AWS/IRRSP as needed.
• Respond to customer questions about products, prices, and availability.
• Identify prospective customers and discuss needs and solutions.

Skills

Leadership

Communication

Safety compliance

Customer relations

Education

Bachelor's or Associate degree

5+ years supervisory experience

Job description

The Operations Manager will be responsible for assisting the Regional Manager by ensuring the safety, quality productivity and other related performance goals of the Office by motivating, directing and guiding the staff for assigned assignments in their facility/office location. The Operations Manager will be responsible for managing daily operations, customer relations, and productivity of the office. Eligible for a $1500 sign on bonus.

DUTIES AND RESPONSIBILITIES

• Responsible for providing the necessary leadership to plan, organize, assign tasks, direct, coordinate, and control the entire field office operation to meet all client relationships within the field office.
• Perform inspections for clients as required
• Interact and manage the relationship with on-site client personnel at field locations
• Ensure compliance with federal, state and local regulations, company policy and company required maintenance inspections
• Confer with managerial or technical personnel, other departments, or contractors to resolve problems or to coordinate activities.
• Establish and implement departmental policies, goals, objectives, and procedures, organization officials, and staff members as necessary.
• Ensures that field office associates are properly trained and that their skills are developed to satisfy the operational goals of Aegeus Inspections to stay competitive, yet profitable.
• Responsible for knowledge and operation of Radiography in accordance with applicable regulations and procedures.
• Provide technical support for field operations on the following: PT, MT, RT, AWS, IRRSP when needed.
• Answer customers' questions about products, prices, and availability
• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Must maintain a strong focus on cross functional teamwork with both internal and external stakeholders.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
• Performs any other duties as may be required, from time to time, by the Regional Manager

SUPERVISORY RESPONSIBILITIES

• Maintain staff by recruiting, selecting, orienting, and training employees
• Maintain a safe, secure, and legal work environment for all staff ensuring all company policies are being followed
• Maintain staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results in partnership with human resources
• Review, validate, and approve reporting employees' timesheet and reports.

EDUCATION AND WORK EXPERIENCE

• Bachelors or Associates degree or equivalent work experience and/or 5 plus years of progressive supervisory work experience preferred.
• A minimum of 3 years' experience in performing internal and external inspections.
• Excellent interpersonal, oral and written communication skills required.
• Must be familiar with and able to implement Company safety policies and procedures.

Aegeus is an equal opportunity employer in all aspects of employment to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation or any other non-job related factors.