Operations Manager

Socket.dev; South Carolina; On-site; USD 55,000 - 75,000; Full time

Job summary

Universal Logistics is seeking a dynamic Warehouse Operations Leader in Greer, SC to guide a fast-paced team and ensure safety, quality, productivity, and on-time delivery across all daily activities within a high-volume warehouse environment.

You will manage supervisors and hourly staff, coach a bilingual English/Spanish workforce, drive continuous improvement, oversee staffing and performance reviews, and maintain a hands-on leadership approach during the 7:00 PM–5:00 AM shift.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• 3–7 years of leadership in warehouse/logistics or related ops.
• Experience supervising supervisors, leads and hourly staff.
• Bilingual English/Spanish required for communication with workforce.
• Strong leadership, communication, coaching, and development skills.
• Proficient with Microsoft Office and WMS.
• Ability to manage multiple priorities with hands-on leadership.

Responsibilities

• Lead and develop supervisors, team leaders, and hourly staff in a fast-paced warehouse.
• Oversee daily ops to meet safety, quality, productivity, and customer expectations.
• Monitor labor, productivity, inventory, and KPIs to drive success.
• Coach and mentor employees, fostering continuous improvement.
• Schedule staffing, performance reviews, and employee development.
• Ensure policy, customer, and safety compliance.
• Collaborate with customers and senior leadership to resolve issues.
• Drive efficiency, quality, and cost-reduction initiatives.
• Analyze ops data and prepare labor, productivity, quality, inventory reports.
• Maintain strong floor presence and provide hands-on leadership.

Skills

Bilingual English/Spanish

Leadership experience

Operations management

Communication skills

Analytical skills

Education

Bachelor's degree preferred

Tools

Microsoft Office

WMS

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!

Logistics Insight Corporation (LINC),a subsidiary ofUniversal Logistics Holdings, Inc.,is a leading third-party logistics provider (3PL) offering customized transportation, warehousing, and supply chain solutions throughout North America. Through state-of-the-art technology and an experienced management team, LINC delivers innovative logistics solutions that drive efficiency and value for our customers.

Our operation is based inGreer, SCand supportsBMW. We manage and operate a high-volume warehouse environment responsible for sequencing, pick and pack, inventory management, material flow, and production support activities.

Shift Available

Operating Schedule:

Monday-Friday

Shift Hours:

7:00 PM - 5:00 AM

Responsibilities Include, But Are Not Limited To:

• Lead and develop supervisors, team leaders, and hourly employees within a fast-paced warehouse operation.
• Manage daily operations to ensure safety, quality, productivity, and customer expectations are met.
• Monitor labor, productivity, inventory, and key performance metrics to drive operational success.
• Coach, mentor, and hold employees accountable while fostering a culture of continuous improvement.
• Manage staffing, scheduling, performance reviews, employee development, and disciplinary actions.
• Ensure compliance with company policies, customer requirements, and safety standards.
• Partner with customers and senior leadership to resolve operational challenges and support business objectives.
• Drive continuous improvement initiatives focused on efficiency, quality, and cost reduction.
• Analyze operational data and prepare reports related to labor, productivity, quality, and inventory performance.
• Maintain a strong floor presence and provide hands‑on leadership to support day‑to‑day operations.

The Ideal Candidate Should Possess the Following:

• Bilingual in English and Spanish is requiredto effectively lead and communicate with a largely Spanish‑speaking workforce.
• Bachelor's degree preferred; equivalent experience will be considered.
• 3-7 years of leadership experience in warehouse, distribution, manufacturing, logistics, transportation, or production operations.
• Experience managing supervisors, leads, and hourly employees in a fast‑paced environment.
• Strong leadership, communication, coaching, and employee development skills.
• Proven ability to drive accountability, improve performance, and build positive team culture.
• Experience managing labor, productivity, quality, inventory, and customer service metrics.
• Strong problem‑solving, organizational, and decision‑making abilities.
• Proficient in Microsoft Office and warehouse management systems (WMS).
• Ability to manage multiple priorities while maintaining a hands‑on leadership approach.