Operations Manager

Larkin Hospitality; South Burlington (VT); On-site; USD 65,000 - 90,000; Full time

Job summary

Larkin Hospitality is seeking an Operations Manager to oversee daily operations in a hospitality setting. You will drive efficiency, profitability, and strategic initiatives while coordinating with departments to meet business goals.

The role focuses on resource management, process improvement, and maintaining high customer satisfaction by upholding quality standards and safety regulations. A proven track record in hospitality operations is required.

Qualifications

• Proven leadership and ability to motivate and develop staff.
• Strong problem-solving and strategic thinking skills.
• Experience using operations management software and tools.

Responsibilities

• Oversee daily operations to ensure efficiency and profitability.
• Develop and implement strategies to improve productivity.
• Allocate resources and manage budgets to meet demands.
• Coordinate with department heads to streamline processes.
• Monitor performance and prepare reports for senior management.
• Lead, mentor, and develop the operations team.
• Ensure customer satisfaction through quality standards.
• Enforce health and safety protocols and regulatory compliance.

Skills

Leadership

Team management

Problem-solving

Communication

Strategic thinking

Budget oversight

Education

High school diploma or equivalent

Tools

Operations software

Job description

Job Purpose:- The Operations Manager at Larkin Hospitality is responsible for overseeing the daily operations of the company to ensure efficiency, productivity, and profitability. This role involves strategic planning, managing resources, and coordinating with various departments to achieve business goals. The Operations Manager plays a crucial role in enhancing customer satisfaction and optimizing operational processes.Key Responsibilities:- Develop and implement operational strategies to improve productivity and efficiency.- Oversee daily operations and ensure compliance with company policies and industry regulations.- Manage and allocate resources effectively to meet operational demands.- Coordinate with department heads to streamline processes and enhance communication.- Analyze operational performance and identify areas for improvement.- Prepare and present operational reports to senior management.- Lead and mentor the operations team to foster a positive and productive work environment.- Ensure high levels of customer satisfaction by maintaining quality standards.- Collaborate with the finance department to manage budgets and control costs.- Implement and monitor health and safety protocols to ensure a safe working environment.Required Education:- High school diploma or equivalent.Required Experience:- Minimum of 1 years of experience in operations management within the hospitality industry.- Proven track record of successfully managing teams and improving operational efficiency.- Experience in budget management and financial reporting.Required Skills and Abilities:- Strong leadership and team management skills, with the ability to motivate and develop staff.- Excellent problem-solving abilities and strategic thinking.- Proficient in using operations management software and tools.- Exceptional communication skills, both written and verbal, with the ability to interact effectively with all levels of the organization.- Ability to manage multiple projects simultaneously and meet deadlines.- Strong understanding of industry regulations and compliance standards.