Operations Manager

Nots Logistics; Shippensburg (Cumberland County); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401k + Company Match

Paid Time Off

Short-term Disability Insurance

Life Insurance

Relocation assistance

Job summary

NOTS Logistics in Shippensburg, PA is seeking an Operations Manager to lead day-to-day warehouse operations, drive safety, and oversee client service. You will manage inbound/outbound, improve processes, and partner with onsite DC leadership to hit performance metrics.

This role requires strong leadership, regulatory compliance, and hands-on execution, plus the ability to develop high-performing teams and long-term customer relationships in a growing 3PL environment.

Qualifications

• Bachelor’s degree in Business, Logistics, or related field or equivalent experience.
• Minimum 5+ years supervisory experience in logistics/warehousing with related environment (for alternative education path).
• Experience supervising warehouse operations, safety, and performance in a fast-paced setting.

Responsibilities

• Oversee day-to-day warehouse operations, inbound/outbound, order fulfillment, and labeling.
• Lead a hybrid team of full-time warehouse employees and coordinate with onsite DC Manager to hit metrics.
• Maintain SOPs, regulatory compliance, and audit-readiness.
• Investigate and resolve operational issues with root-cause analysis.
• Drive safety culture and continuous improvement across the operation.

Skills

Verbal & written communication

People leadership

Organizational skills

Time management

Problem solving

MS Office proficiency

WMS knowledge

Physical stamina

Shift flexibility

Education

Bachelor’s degree in Business or Logistics

Associate’s degree in Business/Logistics + 5+ years supervisory experience

7+ years supervisory experience in logistics/warehousing

Military experience equivalent

Tools

Microsoft Office Suite

WMS systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Manager

Full Time Shippensburg, PA, US

The NOTS Logistics Difference

When you join NOTS Logistics, you become part of a team that’s built on care, trust, and a commitment to excellence. We value people, hard work, and new ideas. We believe in treating our clients and co-workers like family, and that means creating a workplace that feels like home, encourages growth, and rewards results.

We are a nationally recognized and rapidly growing Third-Party Logistics (3PL) provider delivering high-quality warehousing, transportation, fulfillment, and supply chain solutions.

We’re looking for a dynamic Operations Manager who leads with confidence and drives operational performance. This is your opportunity to bring your experience, leadership, and vision to a high-impact role.

Successful Candidates Will Demonstrate

The Operations Manager is responsible for overseeing day-to-day operations, managing quality standards and improving productivity and efficiency. This role ensures smooth warehouse execution, strong team leadership, regulatory compliance and exceptional client service. The ideal candidate balances strategic thinking with hands‑on leadership and has a passion for building strong, high‑performing teams and long‑term customer relationships.

Warehouse Operations & Facility Management

• Lead all warehouse functions: inbound, outbound, order fulfillment, labeling, and more.
• Partner with Customer Onsite DC Manager to achieve key metrics in the areas of operations, safety and personnel.
• Maintain and enhance warehouse layout, equipment, and infrastructure.
• Implement and improve warehouse processes to maximize efficiency and accuracy.

Compliance & Safety

• Enforce safety protocols and regulatory compliance with OSHA, DOT and other state/local guidelines.
• Maintain standard operating procedures and ensure audit‑readiness.
• Investigate and resolve operational issues through root cause analysis.
• Maintain quality and safety standards by ensuring associates are trained on company policies, standards and procedures.
• Lead a hybrid team of full‑time warehouse employees.
• Oversee recruiting, training, scheduling, and performance management.
• Promote a culture of safety, accountability, and continuous improvement.

Client Experience & Relationship Management

• Act as the primary point of contact for onsite client account.
• Drive service excellence through proactive support and creative problem‑solving.
• Identify associate, customer, and/or supplier concerns by listening and consulting with others when needed to determine actions to resolve.

Inventory & Supply Chain Execution

• Oversee inventory management, loss prevention, slotting, and overflow solutions.
• Ensure WMS integration for real‑time inventory visibility.

Qualifications/Requirements:

Education/Experience

• Bachelor’s degree in Business, Logistics, or related field
• OR Associate’s degree in Business, Logistics, or related field and minimum 5+ years supervisory experience in similar environment
• OR Minimum 7 years supervisory experience in a similar environment or Logistics/Warehousing
• OR Military experience equivalent

Skills, abilities, physical requirements

• Strong verbal and written communication skills and ability to partner with all levels of management.
• Excellent people skills to effectively lead and empower team members.
• Strong organizational and time management skills.
• Proven ability to achieve goals and drive performance improvements.
• Working knowledge of Microsoft Office Suite.
• Working knowledge of WMS concepts/systems.
• Regularly walk warehouse floors and perform light physical labor (carry up to 60 lbs occasionally).
• Adapt to varying warehouse temperatures
• Flexibility to work varied shifts, including weekends when necessary.

NOTS Logistics Offers

• 401k + Company Match
• Paid Time Off
• Short‑term Disability Insurance
• Life Insurance
• Relocation assistance for qualified candidates

NOTS Logistics offers a career opportunity, with family values, and further advancement. Having been established over 40 years ago, NOTS Logistics is a stable and necessary part of today’s Supply Chain, providing employment and opportunities for a Safe, Productive, and Fulfilling life.

NOTS Logistics is a certified Drug Free Workplace.

All applicants who are offered employment are subject to a 10-panel drug screen post offer.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.