Operations Manager

Securitas, Inc.; SeaTac (WA); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D, &

Disability Insurance

401K options

Vacation days

Sick days

Floating holidays

Paid Family Leave

Paid Weekly

Employee Assistance Program

Discounts

Job summary

Securitas, Inc. is seeking an experienced Security Operations Manager to oversee day-to-day security operations for our SeaTac account. This full-time role is office-based, with a salary of $80,168.40 per year.

You will lead a high-performing team, coordinate client communications, and ensure service delivery meets expectations across multiple sites. Strong leadership, integrity, and customer service are essential to succeed in this role.

Qualifications

• High school diploma or GED required.
• College degree or 3+ years of professional management experience preferred.
• Proven leadership skills with the ability to coach, motivate, and hold teams accountable.

Responsibilities

• Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
• Meet with line management and client representatives for status updates and to address any problems.
• Ensure service expectations are met through regular client contact.

Skills

Leadership

Customer service

Communication

Scheduling

Coaching

Conflict resolution

Problem-solving

Team management

Education

High school diploma or GED

College degree or 3+ years management experience

Tools

Payroll systems

Scheduling software

Job description

Security Operations Manager - Full Time

We offer a full benefits package, PTO, weekly pay, and more!

Salary: $80,168.40/Year

Location: SeaTac, WA

Schedule: Monday - Friday, 8:00am-5:00pm (100% in office)

We help make your world a safer place.

Securitas is seeking an experienced Security Operations Manager to oversee day-to-day security operations and support the successful delivery of services across assigned locations.

The ideal candidate will be equipped in handling a variety of management functions for the assigned account. They must have previous experience in developing a high performing team with strong customer service skills and great communication while adhering to our core values; Integrity, Vigilance, & Helpfulness.

What Your Day May Look Like

• Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
• Meet with line management and/or client representatives for status updates and to address any actual or potential problems.
• Ensure that service expectations are being met through regular contact with clients.
• Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
• Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness.
• Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.
• Provide input to company initiatives.
• Respond professionally to employee, client, and operational concerns, including situations requiring conflict resolution or de‑scalation.
• Perform tasks and duties of a similar nature and scope as required for assigned office.

Perks & Benefits

• Medical, Dental, Vision, Life, AD&D, Disability Insurance, plus 401K options.
• 10 Vacation Days Accrued.
• 6 Sick Days.
• 4 Floating Holidays per year.
• Holidays honored - New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Paid Weekly (every Thursday).
• Employee Assistance Program.
• Discounts on childcare, pet daycare, vehicles, electronics, cell phone plans, travel, and more!

Position Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• College degree OR at least 3 years of professional person management experience required.
• Demonstrated leadership skills with the ability to coach, motivate, and hold teams accountable.
• Must be reliable, accountable, punctual, and have a strong work ethic.
• Must have a strong grasp of appropriate and professional verbal/written communication.
• Conflict resolution and de‑scalation skills a plus.
• Customer service background preferred.
• Proficient in basic computer and technology use.
• Reliable and self‑motivated with strong planning, organizing, and problem‑solving skills.
• Ability to take initiative, achieve results, and meet deadlines.
• All candidates must be willing to participate in Securitas' pre-employment screening process, including drug screen and background investigation.

We are seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment.

Join our team and help make our world a safer place.