Operations Manager

Veterinary Service Inc.; Saint Joseph (MN); On-site; USD 80,000 - 90,000; Full time

Job summary

Veterinary Service Inc. is seeking an Operations Manager to oversee shipping, receiving, inventory, fleet, and distribution for the main warehouse in Saint Joseph, MN, while supporting satellite locations.

You will lead teams, standardize procedures, and monitor performance metrics to drive cost control and service levels. The role emphasizes strong leadership, data analysis, and regulatory compliance, including hazmat practices under 49 CFR.

Qualifications

• 2–4 years of distribution warehouse or operations management experience.
• Bachelor’s degree in a related field preferred.
• Experience with Netsuite ERP preferred.
• US DOT Hazardous Materials Regulations (49 CFR) certification preferred.
• Excellent written and verbal communication skills.
• Strong mathematical and analytical skills for inventory and routing costs.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with forklift and warehouse equipment is a plus.

Responsibilities

• Lead, develop, and support shipping, receiving, and delivery fleet personnel.
• Establish and enforce standardized operating procedures across locations.
• Design, monitor, and report on operational metrics like shipping, fleet, and inventory.
• Oversee inventory control and address in-stock and over-stock risks with Purchasing and Sales.
• Plan routes, schedules, and ensure proper delivery documentation and safety compliance.
• Promote safe work practices and regulatory compliance across the network.

Skills

Warehouse/operations experience

Leadership

Communication skills

Analytical skills

Inventory/control mindset

Education

Bachelor’s degree in related field

Tools

Netsuite ERP

Microsoft Office

Forklift operation

Job description

Operations Manager# Operations ManagerSt. Joseph Branch - St. Joseph, MN 56374## OverviewSalary Range$80,000.00 - $90,000.00 Salary/year## DescriptionUnder the general direction of the Director of Operations, the Operations Manager is responsible for overseeing shipping, receiving, inventory, fleet, and distribution operations for the primary warehouse while supporting seven satellite locations. The role partners closely with Purchasing and Sales to ensure efficient, accurate, safe, and compliant operations across the network. Essential job functions and duties include, but are not limited, to:**Leadership & Management*** Lead, develop, and support shipping, receiving, and delivery fleet personnel + Coaching, training, performance management, and discipline* Maintain an active leadership role on the company management team* Establish and enforce standardized operating procedures across all locations**Operations, Process Improvement & Metrics*** Lead continuous improvement initiatives focused on efficiency, service levels, scalability, and cost control* Design, monitor, and report on key operational metrics including shipping performance, fleet utilization, inventory accuracy, and route efficiency* Analyze data to identify trends, risks, and cost-reduction opportunities**Inventory Management & Accuracy*** Oversee inventory control practices to maintain high inventory accuracy* Monitor inventory levels as supply and demand change* Partner with Purchasing and Sales to proactively address in-stock, low-stock, and over-stock risks* Support cycle counts, root-cause analysis, and corrective actions* Recommend improvements to warehouse layout, slotting, and organization**Shipping, Fleet & Route Management*** Manage incoming freight, outbound shipping, and company-owned delivery fleet operations* Lead route planning and scheduling to balance efficiency, cost, compliance, and customer service* Create load sheets and ensure proper delivery documentation* Ensure compliance with truck weight limits, skid counts, and delivery requirements**Compliance, Safety & Equipment*** Ensure compliance with all applicable transportation and hazardous materials regulations* Obtain and maintain 49 CFR Hazardous Materials certification (if not already certified)* Ensure proper hazmat training, documentation, and procedures across all locations* Oversee fleet maintenance, inspections, and repairs* Arrange maintenance for forklifts and warehouse equipment* Promote safe work practices and regulatory compliance**Culture & Professional Conduct*** Foster a positive, accountable, and professional work environment* Communicate effectively and model strong leadership behaviors* Follow company policies and procedures and consistently strive to exceed expectation**QUALIFICATIONS**The employee must have demonstrated experience and/or education as outlined below in order to satisfactorily perform the essential job duties and responsibilities. Qualifications may include, but are not limited to:**Education & Experience*** 2–4 years of distribution warehouse or operations management experience required**Bachelor’s degree in a related field preferred*** Experience with Netsuite ERP preferred* US DOT Hazardous Materials Regulations (49 CFR) certification preferred**Communication & Language Skills*** Excellent written and verbal communication skills* Ability to effectively present information and respond to questions from vendors, customers, managers, and team members* Ability to read, analyze, and interpret business reports, data, and correspondence**Mathematical & Analytical Skills*** Strong working knowledge of basic and intermediate math, including whole numbers, fractions, decimals, percentages, and volume calculations* Ability to analyze figures related to inventory, freight, routing, and costs with a high level of accuracy**Technical Skills & Other Abilities*** Proficiency in Microsoft Office (Excel, Word, Outlook)* Ability to prioritize, organize, and manage multiple projects simultaneously* Working knowledge of, or interest in, livestock or production-based agriculture is a plus* Strong problem-solving skills with a continuous improvement mindset**Physical Demands*** Regularly required to sit, stand, walk, bend, and use hands for handling objects and data entry* Required to talk and hear clearly* Vision requirements include close and distance vision* Occasionally required to lift and/or move objects up to 25 pounds, and occasionally up to 50 pounds at waist level**Tools & Equipment Used*** Computer, phone, copier, and other standard office equipment* Forklift, box knife, push cart, hand jack, two-wheel cart, and tape gun**Work Environment*** Warehouse and office environment with exposure to varying hot and cold temperatures* Noise level is typically moderate**Required Protective Equipment*** Closed-toe shoes or boots* Gloves when handling sharp or abrasive materials