Operations Manager

PrideStaff Financial; Sacramento (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

PrideStaff Financial is partnering with a Sacramento-based transportation company to hire a full-time Operations Manager. The role serves as the link between leadership, customers, dispatch, safety/compliance, and drivers, overseeing Central Valley operations from Redding to Bakersfield.

The ideal candidate has hands-on leadership in transportation, logistics, and safety compliance, with excellent communication and a strong customer-service focus.

Qualifications

• High School Diploma or equivalent required (Associate's or Bachelor's degree preferred).
• 3+ years of experience in operations, transportation, logistics, or fuel distribution.
• 24/7 dispatch management experience is highly preferred.
• Deep knowledge of FMCSA/DOT regulations, hazardous materials transportation, and fleet operations.
• Heavy equipment permitting and routing experience is highly preferred.
• Proficiency in MS Office (Outlook, Excel, Word, Teams); experience with TMS, dispatch, or fleet software is a plus.
• Familiarity with QuickBooks and general accounting/billing procedures is preferred.

Responsibilities

• Oversee daily transport of bulk/aviation fuel, heavy equipment hauling, and complex logistics.
• Optimize load planning and routing efficiency; provide real-time responses to after-hours emergencies or delays.
• Direct dispatch schedules, job duties, and customer deliveries to align staffing and minimize overtime.
• Manage and mentor dispatchers, drivers, and operational staff through coaching and reviews.
• Enforce compliance with FMCSA/DOT; maintain permits, driver qualifications, and logs.
• Collaborate with maintenance teams to maximize vehicle readiness and minimize downtime.

Skills

Communication skills

Decision making

Analytical skills

Administrative skills

Education

High School Diploma

Associate's or Bachelor's degree preferred

Tools

MS Office

TMS software

QuickBooks

Job description

Operations Manager - Transportation & Logistics

PrideStaff Financial is partnering with a premier Sacramento-based transportation company to hire a full-time, direct-hire Operations Manager.

The Operations Manager serves as the vital link between company leadership, customers, business development, dispatch, safety/compliance, and drivers on the road. This role oversees a critical service territory extending from Redding to Bakersfield within California's Central Valley.

The ideal candidate brings hands-on leadership experience in transportation, logistics, and safety compliance, combined with excellent communication skills and a strong commitment to customer service.

Position Overview

• Job Type: Full-Time, Direct Hire
• Territory Coverage: Central Valley (Redding to Bakersfield)
• Core Focus: Dispatch Management, Fleet Operations, Safety Compliance, and Profitability

Key Duties & Responsibilities

Operational Leadership & Logistics

• Oversee daily transport of bulk/aviation fuel, heavy equipment hauling, and complex logistics.
• Optimize load planning and routing efficiency while providing real-time responses to after-hours emergencies or delays.
• Direct dispatch schedules, job duties, and customer deliveries to align staffing levels with demand while minimizing overtime.
• Manage and mentor dispatchers, drivers, and operational staff through coaching, performance reviews, and active leadership.

Safety, Compliance & Regulatory Standards

• Enforce strict compliance with FMCSA, DOT, OSHA, Hazmat, and California state transport standards.
• Maintain critical documentation, ensuring current permits, driver qualifications, and truck binders are accurate.
• Monitor regulatory logs, including Hours of Service (HOS) and Electronic Logging Devices (ELD).
• Lead safety initiatives, including conducting safety meetings, leading incident investigations, and tracking compliance metrics (such as CSA scores).

Fleet & Maintenance Management

• Collaborate with maintenance teams to maximize vehicle readiness and minimize operational downtime.
• Apply knowledge of DOT inspection standards to oversee pre-trip, post-trip, annual inspections, and official Out-of-Service criteria.
• Prioritize equipment repairs strategically based on active operational demands, safety protocols, and regulatory compliance.
• Track maintenance trends across Class 8 tractors, tank trailers, flatbeds, and heavy-duty equipment.

Financial & Client Relations

• Manage budget controls, cost reduction strategies, and payroll/billing accuracy to improve overall revenue and operational efficiency.
• Communicate professionally with clients to resolve issues swiftly and partner with sales to support regional business growth.

Requirements & Qualifications

Experience & Education

• High School Diploma or equivalent required (Associate's or Bachelor's degree preferred).
• 3+ years of experience in operations, transportation, logistics, or fuel distribution.
• 24/7 dispatch management experience is highly preferred.

Technical & Regulatory Knowledge

• Deep knowledge of FMCSA/DOT regulations, hazardous materials transportation, and fleet operations.
• Heavy equipment permitting and routing experience is highly preferred.
• Proficiency in MS Office (Outlook, Excel, Word, Teams); experience with Transportation Management Systems (TMS), dispatch, or fleet software is a plus.
• Familiarity with QuickBooks and general accounting/billing procedures is preferred.

Core Competencies

• Superb communication skills, including professional email etiquette, proper grammar, and experience handling multi-line phone systems.
• Fast-paced decision-making skills, with a proven ability to exercise sound judgment under pressure.
• Strong analytical skills to evaluate operational Key Performance Indicators (KPIs), identify trends, and implement strategic process improvements.
• Strong administrative skills, including a preferred typing speed of 50 WPM and rapid mastery of new software tools.
• Age: Must be 18 years of age or older.
• Background Check: Must be willing to submit to a pre-employment background check.
• Drug Screen: Must be willing to submit to a pre-employment drug screen.
• Work Authorization: Must be able to provide proof of eligibility to work in the United States.