Operations Manager

Paradigm Oral Surgery; Royal Pines (NC); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

Competitive pay and bonus potential

401(k) Plan with company match

Health Savings Account (HSA) with HDHP

Life Insurance

Paid vacation and holidays

Disability insurance

Job summary

Paradigm Oral Health is seeking a Regional Operations Manager to oversee patient experience, operational efficiency, growth, and success of multiple oral surgery practices across the Southeast. Responsibilities include leading daily operations, developing standardized policies, and driving revenue growth while maintaining high standards of patient care.

The role requires talent management, strategic planning, and travel across TN, AL, NC & FL to support regional practices and ensure regulatory

Qualifications

• Minimum of 5 years in dentistry, preferably in a management role.
• Willingness to travel within the Southeast region.
• Proven track record of leading multiple practices.
• Strong budgeting and revenue cycle management experience.
• Excellent leadership and communication skills.
• Understanding of healthcare regulations and compliance.
• Ability to coach and develop staff.
• Organized with attention to detail.

Responsibilities

• Guide and support practice admins and staff to optimize workflow and patient satisfaction.
• Monitor KPIs and financial performance; take proactive improvement actions.
• Lead day-to-day operations of multiple practices in the region.
• Develop and implement policies and protocols for consistency and efficiency.
• Identify opportunities for revenue growth and cost reduction.
• Coach and mentor practice admins and staff.
• Conduct performance evaluations and provide feedback.
• Collaborate with senior leadership on strategic growth plans.
• Develop marketing strategies to attract patients and drive referrals.
• Ensure compliance with regulatory requirements.
• Stay updated on healthcare regulations and training needs.
• Recruit, hire, train, and develop leadership and clinical staff.
• Perform other related duties as required.

Skills

Leadership

Financial acumen

Budgeting

Communication

Interpersonal skills

Travel readiness

Multisite management

Tools

Microsoft Office Suite

Practice management software

Job description

About this position

Paradigm Oral Health is looking for someone with multi-site Dental Practice Management experience for a patient-focused company. As the Regional Operations Manager, you will play a pivotal role in overseeing the patient experience, operational efficiency, growth, and success of multiple oral surgery practices within a designated region. This position requires a passion for delivering exceptional patient care, strong leadership skills, strategic thinking, and availability to travel the Southeast region practices.

Current regions you would support: TN, AL, NC & FL

Role and Responsibilities:

• Provide guidance and support to practice administrators and staff to optimize workflow, patient satisfaction, and overall productivity .
• Monitor key performance indicators (KPIs) and financial performance . T ake proactive measures to address any areas for improvement.
• Lead and manage the day-to-day operations of multiple oral surgery practices within the assigned region.
• Develop and implement operational policies, procedures, and protocols to ensure consistency and efficiency across all practices.
• Identify opportunities for revenue growth, cost reduction, and operational optimization to maximize profitability while maintaining high-quality patient care standards.
• Provide ongoing coaching, mentorship, and professional development opportunities to practice administrators and staff to foster a culture of excellence and continuous improvement.
• Conduct performance evaluations and provide feedback to drive individual and team growth and development.
• Collaborate with senior leadership to develop and execute strategic plans for business growth and expansion within the region.
• Develop and implement marketing strategies to enhance brand awareness, attract new patients, and drive patient referrals to the practices.
• Ensure compliance with all regulatory requirements, industry standards, and best practices governing oral surgery practices.
• Stay abreast of changes in healthcare regulations, insurance policies, and legal requirements, and implement necessary updates and training to ensure compliance.
• Recruit, hire, train, and develop top talent for key leadership and clinical positions within the region.
• Performs other related duties as required

Qualifications:

• Minimum of 5 years of experience in dentistry , preferably in a management role.
• Willingness to travel within the assigned region as needed.
• Proven track record of successfully leading and managing multiple practices .
• Strong financial acumen and experience in budgeting, financial analysis, and revenue cycle management.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams towards common goals.
• Thorough understanding of healthcare regulations, compliance requirements, and industry trends.
• Proficiency in Microsoft Office Suite and practice management software systems.
• Time management skills; ability to multitask and complete work while traveling
• Thorough knowledge of territory, market, and clients
• Excellent problem-solving and critical thinking skills
• Organized with attention to detail

CORE BENEFITS & WELLNESS

• Medical (including Virtual Care), Dental, and Vision Coverage
• Employee Assistance Program (EAP)
• Uniforms/Scrubs provided
• Competitive pay, Bonus potential, and annual merit reviews
• 401(k) Plan w/Company Match
• Health Savings Account (HSA) with HDHP health plans

LIFE INSURANCE

• Basic and Supplemental Life Insurance
• Spouse and Child Life Insurance

TIME OFF, DISABILITY AND LEAVE OF ABSENCE

• Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
• Long and Short Term Disability Plans