Operations Manager

Evlo AI; Raleigh (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Evlo AI is seeking an operations leader to own the workflows, systems, and cross-functional coordination that keep engineering, product, and go-to-market teams aligned and efficient.

You will build dashboards, optimize onboarding, procurement, vendor management, and tooling, while partnering with finance and engineering to plan headcount and budgets for upcoming quarters.

Qualifications

• 4-7 years of operations, program, or project management experience in a high-growth tech environment.
• Proven track record designing and shipping process improvements with measurable impact on efficiency or cost.
• Strong analytical skills; comfortable building models and reports in spreadsheets and BI tools (SQL a plus).
• Hands-on experience with project management and workflow tools (Asana, Jira, Notion, Airtable).
• Excellent written and verbal communication, able to distill complex issues into executive summaries.
• Bachelor's degree in business, operations, engineering, or related field, or equivalent experience.

Responsibilities

• Own and continuously improve core operational processes across onboarding, procurement, vendor management, and tooling administration.
• Drive cross-functional projects from scoping through completion with timelines, owners, dependencies, and stakeholder communication in tools like Asana, Jira, or Notion.
• Build and maintain dashboards in Looker, Tableau, or Google Sheets to track KPIs and report weekly to leadership.
• Design and document standard operating procedures and rollout processes across teams.
• Manage budgets, invoices, and vendor contracts for tooling and services, negotiating renewals and flagging cost inefficiencies.
• Partner with people, finance, and engineering leads to plan headcount, office logistics, and resource allocation.
• Anticipate operational risks and propose concrete solutions rather than only status updates.

Skills

Operations management

Program management

Project management

Cross-functional collaboration

Data analysis

BI tools

Communication

Education

Bachelor's degree in business, operations, engineering, or related field

Tools

Asana

Jira

Notion

Airtable

Looker

Tableau

Google Sheets

Job description

About The Role

The role owns the operational backbone of a fast-scaling technology organization: the workflows, systems, and cross-functional coordination that keep engineering, product, and go-to-market teams executing without friction.

The impact is direct - better processes compound daily. The team measures success in faster cycle times, fewer dropped handoffs, and leadership decisions backed by clean operational data rather than anecdote.

Key Responsibilities

• Own and continuously improve core operational processes across onboarding, procurement, vendor management, and internal tooling administration
• Drive cross-functional projects from scoping through completion, managing timelines, owners, dependencies, and stakeholder communication in tools like Asana, Jira, or Notion
• Build and maintain operational dashboards in Looker, Tableau, or Google Sheets to track KPIs, surface bottlenecks, and report weekly to leadership
• Design and document standard operating procedures, ensuring process changes are rolled out cleanly and adopted across teams
• Manage budgets, invoices, and vendor contracts for operational tooling and services, negotiating renewals and flagging cost inefficiencies
• Partner with people, finance, and engineering leads to plan headcount, office logistics, and resource allocation for upcoming quarters
• Anticipate operational risks and elevate blockers early, proposing concrete solutions rather than status updates

What We Are Looking For

• 4-7 years of operations, program, or project management experience, ideally in a high-growth technology environment
• Proven track record of designing and shipping process improvements with measurable impact on efficiency or cost
• Strong analytical skills; comfortable building models and reports in spreadsheets and BI tools (SQL is a plus)
• Hands-on experience with project management and workflow tools (Asana, Jira, Notion, Airtable)
• Excellent written and verbal communication, including distilling messy operational issues into clear executive summaries
• Bachelor's degree in business, operations, engineering, or a related field, or equivalent practical experience
• Bonus: experience scaling operations through hypergrowth (2x+ headcount), PMP or similar certification, or exposure to procurement/FP&A processes