Operations Manager

National Trench Safety; Provo (UT); On-site; USD 70,000 - 98,000; Full time

Job summary

National Trench Safety is seeking an Operations Manager to lead and direct branch operations in Provo, UT. You will ensure safety, top-notch customer service, and adherence to standard processes while coordinating with the Branch Manager to maximize productivity and quality of service.

The role is safety‑sensitive and requires compliance with the company’s policies and procedures. You will supervise staff, optimize processes, and maintain daily operations in a fast-paced environment.

Qualifications

• Excellent verbal and written communication skills, attention to detail, and organizational abilities.

Responsibilities

• Support the Branch Manager in implementing actions to achieve financial objectives.

Skills

Verbal communication

Written communication

Attention to detail

Organizational skills

Independent work

Judgment

Team collaboration

Presentation skills

Mechanical aptitude

Time management

Emotional intelligence

Leadership

6S knowledge

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Manager

Full-time Regular Provo, UT, US

3 days ago Requisition ID: 2262

Job S ummary

As an Operations Manager, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity and logistics . By working closely with the Branch Manager, you will ensure safety, world-class customer service, and standard process compliance to ensure effective and efficient operations. This position is a safety-sensitive role that requires compliance with the company's drug and alcohol policy and adherence to all safety regulations and procedures.

Key Responsibilities

• Support the Branch Manager in implementing actions to achieve financial objectives.
• Reviews and analyzes business performance using plan data and recommends decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory, and labor costs, which would positively impact the business .
• Responsible for recruiting, hiring, training, coaching, and counseling staff and front-line personnel to provide ongoing support and development .
• Optimize core processes and positively influence client relationships and business opportunities .
• Manages and fosters effective communication at all levels of the organization .
• Ensures daily operations are maintained as scheduled .
• Responsible for performance management of direct staff, including Inside Sales Reps, Drivers, and other staff as applicable.
• Assist the Branch Manager in ensuring compliance with all company policies.
• May fill in during the absence of the Branch Manager.
• Oversees rental operations and directs and checks the daily paperwork flow related.
• Communicates with sales personnel regarding jobs, quotes, problems, etc.
• Oversees maintenance and/or repair of Company vehicles.
• Ensure Safety training & protocols are followed and implemented at the branch.
• Available on a 24-hour basis for customer needs and facility security alarm situations.
• Other responsibilities as assigned.

Knowledge and Skills

• Excellent verbal and written communication, attention to detail, and organizational skills .
• Ability to work independently and apply sound judgment to a variety of situations.
• Strong collaboration and presentation skills.
• Strong mechanical aptitude and time management skills.Emotional Intelligence and influential leadership skills.
• Basic Knowledge of principles of 6S to accurately optimize processes.
• Excellent customer service and organizational skills.
• Proficient knowledge in Microsoft Office.

Qualifications

• Minimum ( 4 ) f our years of experience in operations in manufacturing or the construction industry is preferred.