Operations Manager

Hire Right Recruiting; Pittsburgh (Allegheny County); On-site; USD 75,000 - 90,000; Full time

Job summary

Hire Right Recruiting in Pittsburgh, PA is seeking an Operations Manager to run its production department for a growing residential roofing company. This leadership role owns daily operations, supports field teams, and drives projects from sale to installation.

The ideal candidate builds disciplined, process-driven operations and leads people to scale production while protecting gross profit.

Qualifications

• Experience leading roofing/home services operations.
• Proven track record improving operational performance.
• Experience with ServiceTitan, AccuLynx, JobNimbus or similar platforms.
• Strong organizational, communication, and problem-solving skills.
• Must pass a background check and commute to the office.

Responsibilities

• Oversee Install Coordinators, Project Managers and the production operation.
• Build a disciplined, process-driven production department that delivers a five-star customer experience.
• Improve accountability and develop systems that drive revenue production and protect gross profit.
• Partner closely with sales leadership to ensure a smooth transition from sale to installation.
• Identify operational issues before they become customer problems and make decisions quickly.
• Manage workflows and scheduling to keep jobs moving on time and on budget.
• Scale the production operation efficiently while maintaining quality and profitability.

Skills

Operations leadership

Team leadership

Production planning

Process improvement

Strong communication

Job description

Operations Manager

Department: Operations

Employment Type: Full Time

Location: Pittsburgh, PA

Compensation: $75,000 - $90,000 / year

Description

A growing residential roofing company is hiring an Operations Manager to run its production department. This is a key leadership role owning daily operations, supporting field teams, and driving projects cleanly from sale to installation. If you build disciplined, process-driven operations and lead people well, this is a chance to own a production operation and scale it.

Key Responsibilities

• Oversee Install Coordinators, Project Managers, and the overall production operation


• Build a disciplined, process-driven production department that consistently delivers a five-star customer experience


• Improve accountability and develop systems that drive revenue production and protect gross profit


• Partner closely with sales leadership to ensure a smooth transition from sale to installation


• Identify operational issues before they become customer problems and make decisions quickly


• Manage workflows and scheduling to keep jobs moving on time and on budget


• Scale the production operation efficiently while maintaining quality and profitability

Skills, Knowledge and Expertise

• Operations leadership experience in roofing, home services, construction, or a related industry


• Proven track record leading teams and improving operational performance


• Experience running production on ServiceTitan, AccuLynx, JobNimbus, or a similar platform, with the ability to learn systems quickly


• Strong organizational, communication, and problem-solving skills


• Comfortable making decisions and holding a team accountable in a fast-paced, growth-oriented environment


• Able to reliably commute to the office; must pass a background check