Operations Manager

B&T Building Services; Pittsburgh (Allegheny County); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Company vehicle

Gas/credit cards

Laptop provided

Phone provided

401(k) match

PTO 120 hours/year

Insurance: employer-paid

Job summary

B&T Building Services is seeking an experienced Operations Manager to oversee day-to-day field operations across a designated territory, ensuring high-quality service while managing staff, payroll, and client relations. The role requires significant travel within the region and leadership of multiple sites.

The candidate will drive labor efficiency, safety adherence, and cost control, reporting to the Director of Operations.

Qualifications

• 5+ years of operations or multi-site management experience (janitorial preferred).
• Strong leadership, communication, and organizational skills.
• Familiar with scheduling, labor planning, and job costing.
• Proficient in Microsoft Office; WinTeam experience a plus.
• Valid driver’s license and ability to travel throughout the region.

Responsibilities

• Oversee field operations and staffing to meet service expectations.
• Conduct regular site visits and quality inspections.
• Act as the primary contact for client accounts.
• Ensure labor efficiency, accurate payroll, and cost control.
• Recruit, train, and mentor area managers and field teams.
• Promote safety, enforce policies, and support operational growth.

Skills

Leadership

Communication

Organizational skills

Scheduling

Labor planning

Job costing

Travel ability

Education

Highschool Degree or GED

Tools

Microsoft Office

WinTeam

Job description

Welcome to B&T Building Services!

At B&T Building Services, we believe in more than just cleaning buildings we believe in improving lives. For over 30 years, we’ve proudly operated as a family-owned company, and we strive to treat every team member like part of the family.

Overview

Welcome to B&T Building Services!

At B&T Building Services, we believe in more than just cleaning buildings we believe in improving lives. For over 30 years, we’ve proudly operated as a family-owned company, and we strive to treat every team member like part of the family.

Our mission is to improve the lives of our team members and the communities we serve in. We’re committed to creating a workplace that’s safe, respectful, and supportive, where everyone has the opportunity to grow and thrive.

Our Core Values Guide Everything We Do

• Honesty in all our interactions
• Safety for our team and the environments we maintain
• Quality in our work and service delivery
• Professionalism in how we present ourselves and support our clients
• Open communication that builds trust and fosters collaboration

We are proud to be an equal opportunity employer, offering employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We offer competitive wages that exceed federal and state minimums, with the opportunity for annual raises based on performance.

Our full-time team members also enjoy a comprehensive benefits package, including health, vision, and dental insurance (as outlined by the ACA), a 401(k) retirement plan with a 4% company match, and profit-sharing opportunities.

We’re excited to have you join us and we look forward to building something better together.

WHY JOIN US?!

• Being a part of a team
• Great place to work
• Friendly atmosphere
• Flexible schedules

Job Skills / Requirements

B&T Building Services is seeking an experienced Operations Manager. The Operations Manager is responsible for overseeing the day-to-day field operations in a designated territory or branch. This role ensures consistent, high-quality service delivery by managing staff, optimizing labor, and maintaining strong client relationships. The Operations Manager works under the direction of the Director of Operations to execute company standards, maintain profitability, and uphold operational excellence across all assigned accounts. This position is a critical link between the field team and senior leadership, driving accountability, client satisfaction, and process improvement. Ability and willingness to travel daily within assigned territory. Candidates must be comfortable with heavy travel requirements as they will be visiting various sites and meeting with customers regularly.

What You’ll Do

• Oversee field operations and staffing to meet service expectations
• Conduct regular site visits and quality inspections
• Act as the primary contact for client accounts
• Ensure labor efficiency, accurate payroll, and cost control
• Recruit, train, and mentor area managers and field teams
• Promote safety, enforce policies, and support operational growth

What We’re Looking For

• 5+ years of operations or multi-site management experience (janitorial preferred)
• Strong leadership, communication, and organizational skills
• Familiar with scheduling, labor planning, and job costing
• Proficient in Microsoft Office; WinTeam experience a plus
• Valid driver’s license and ability to travel throughout the region

Compensation & Benefits

• Salary: $70,000/year + quarterly KPI bonus (up to $10,000/year)
• Insurance: 75% employer-paid for employee, 50% for family
• PTO: Up to 120 hours/year based on tenure
• 401(k) Match: 100% match up to 4% after 1 year
• Equipment: Company vehicle or stipend, laptop, phone, gas/credit cards

Education Requirements (All)

Highschool Degree or GED

Additional Information / Benefits

Benefits: Medical Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan