Operations Manager

CVS Health; Philadelphia (Philadelphia County); On-site; Full time

Job summary

A leading health solutions company is seeking an Operations Manager to drive store execution and performance. This role involves managing store operations, enhancing customer service, and leading a productive team. The ideal candidate will possess strong leadership and analytical skills and be able to work flexible hours. Comprehensive benefits are offered to support colleagues' health and well-being.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Ability to work flexible full-time hours, including early mornings, overnights, weekends.
• Experience as a retail manager or supervisor preferred.

Responsibilities

• Overall store management, supervision, and policy implementation.
• Sales and inventory management.
• Employee staffing, training, and development.

Skills

Deductive reasoning

Advanced analytical skills

Advanced communication skills

Leadership

Supervision

Influencing skills

Education

High School Diploma

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, fulfilling the company’s purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty through excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative, and leading by example.

Responsibilities

The Operations Manager supports the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Note: Unlike the Store Manager in Training position, the Operations Manager role is not part of the CVS/pharmacy Retail Management Development Program and is not eligible for direct promotion to Store Manager. Candidates aiming for store management should consider applying for Store Manager in Training positions.

Essential Functions

• Management: Lead and work effectively with store teams, supervise activities, communicate effectively, and support operational and service improvements.

• Customer Service: Assist customers, promote CVS customer service culture (greeting, offering help, thanking).

Required Qualifications

• Deductive reasoning, advanced analytical, and computer skills.
• Advanced communication, leadership, supervision, and influencing skills.
• Ability to work flexible full-time hours, including early mornings, overnights, weekends, and respond to urgent issues.

Preferred Qualifications

• Experience as a retail manager or supervisor.

Education

High School Diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 40
• Time type: Full-time
• Pay range: $17.00 - $29.00 per hour, depending on experience and location.

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, tuition assistance, and more. For details, visit our benefits page.

Application deadline: 07/23/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Healthcare