Operations Manager

Leesel Transportation; Pekin (IL); On-site; USD 80,000 - 85,000; Full time

Job summary

Alltown Bus Company is seeking an Operations Manager to oversee daily operations, coordinate with drivers, and implement policies that boost productivity at the local branch.

The role requires leadership experience, hiring involvement, and a focus on safety and efficiency, with responsibilities spanning scheduling, budgeting, and cross-team collaboration.

Qualifications

• Three years of management experience.
• One year of supervisory experience.
• CDL B with Endorsements preferred.
• High school diploma required.
• Proficient in Microsoft Office.
• Self-motivated with initiative and strong work ethic.
• Exhibit leadership and ability to supervise teams.
• Effective customer service and conflict resolution skills.
• Must be detail-oriented and able to solve problems.

Responsibilities

• Oversee daily operations and ensure tasks by drivers are met.
• Assist with hiring processes for new employees.
• Implement policies to improve productivity and efficiency.
• Build a positive company culture at the local branch.
• Manage scheduling, budgeting, and payroll activities.
• Coordinate with fleet maintenance for safety and uptime.
• Communicate with school districts and key stakeholders.
• Prepare monthly billing and payroll reports.
• Develop long-term plans to meet company goals.
• Lead cross-team collaboration and idea exchange.
• Monitor expenses to optimize profits.

Skills

Leadership

Management

Supervisory

Customer service

Conflict resolution

Detail orientation

Problem solving

Initiative

Education

High school diploma

Tools

Microsoft Office

Job description

Alltown Bus Company

The Operations Manager oversees our organizational processes and ensures daily tasks by the drivers and other members of the operations teams are met at their local branch. Their main duties include managing daily operations, assisting with the hiring process of new employees, implementing policies and strategies to improve productivity and efficiency levels, and building an enjoyable company culture. Pay is $80k-$85,000 annually depending on experience.

Responsibilities

• Serve as the primary contact to the school districts and ensure strong collaborative relationships with key stakeholders in the school districts.
• Effective and frequent communication with staff ensures employees have available resources to meet the daily operational task successfully.
• Partners with safety leaders to establish and maintain a 'safety-first' culture.
• Interview, hire, and train new transportation coordinators/supervisors/dispatchers.
• Maintain appropriate staffing levels for drivers and monitors by driving a positive work culture.
• Ensure all employees have proper certifications, training, and licensing.
• Work with fleet maintenance to keep buses operational and safe.
• Review and prepare billing and payroll each month.
• Manage daily and long-term planning to create initiatives that further the company’s overall goals.
• Coordinate different teams to foster exchange of ideas and provide cross-team learning opportunities.
• Assess and analyze departmental budgets to find ways to minimize expenses and optimize profits.
• Inspire and motivate employees to perform at their best through positive encouragement and incentive initiatives.
• Communicate with senior officials about shifting company priorities and projects.
• Identify potential problems and points of friction and work to find solutions to maximize efficiency and revenue.
• Perform other duties as assigned.

Qualifications

• Three (3) years management experience preferred.
• One (1) year of supervisory experience.
• CDL B with Endorsements preferred.
• High school diploma.
• Proficient experience in the use of Microsoft Office.
• Self-motivated, show initiative and have a strong work ethic.
• Exhibit strong leadership skills and can successfully supervise and direct teams.
• Effective customer service and conflict resolution skills.
• Must be detail-oriented and like solving problems.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Alltown Bus Service and DHT Transportation have been providing school transportation and specialized coach and charter services in Detroit and throughout Chicago and the surrounding suburbs for over 27 years. Alltown operates a fleet of over 600 buses across six locations, three of which are located on Chicago's north, west, and south sides.

The size and presence of Alltown and DHT in Detroit and across metro Chicago allows us to provide personal attention to our customers’ individual needs; our motto is "Service Is All We Have to Sell" and we take great pride in having earned the reputation of providing excellent customer service to all of our passengers and customers.