Operations Manager

Flex Logistics; Ontario (CA); On-site; CAD 121,000 - 143,000; Full time

Job summary

Flex Logistics LLC in Ontario, CA, is seeking an Operations Manager to lead daily warehouse operations on site. The role focuses on delivering exceptional service, improving productivity, and maintaining inventory accuracy.

You will apply Lean principles, drive continuous improvement, manage KPI performance, and guide a large, multi-account team. The position requires 8+ years in warehouse management and 5+ years in 3PL environments.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Logistics, or related field preferred.
• 8+ years warehouse management experience, including 5+ years 3PL warehouse experience.
• Experience leading large teams and multiple customer accounts.
• Proficiency with WMS such as Synapse, Manhattan, SAP EWM, or similar.
• Lean/Six Sigma and process improvement experience preferred.
• Strong leadership, data analysis, and financial acumen.
• Safety and OSHA compliance awareness.
• Excellent communication and cross-functional collaboration.

Responsibilities

• Oversee daily warehouse operations to ensure service and efficiency.
• Lead Lean initiatives to reduce waste and improve productivity.
• Drive continuous improvement and best practices.
• Manage inventory accuracy and KPI performance.
• Ensure safety and OSHA compliance across operations.
• Develop and coach teams for high engagement.
• Manage P&L and financial performance.

Skills

Warehouse management

Leadership

Data analysis

KPI tracking

Process improvement

Safety compliance

P&L management

Change management

Strategic decision-making

Education

Bachelor's degree

Tools

Synapse

Manhattan WM

Blue Yonder

Körber WMS

SAP EWM

HighJump

Job description

Company Description

Flex Logistics LLC is a third-party logistics (3PL) provider with over 25 years of experience supporting diverse industries and complex supply chains. The company specializes in adapting quickly to changing business demands, helping clients manage growth while maintaining efficiency. Through a customized approach, Flex Logistics LLC continuously identifies opportunities to optimize operations and keep businesses ahead of the curve. The team focuses on addressing challenges related to space, labor, and scalability, aiming to provide reliable, long-term logistics solutions. This commitment to tailored service and operational excellence makes Flex Logistics LLC a strong partner for organizations seeking sustainable growth.

Role Description:

The Operations Manager is a full-time, on-site role based in Ontario, CA. This role oversees daily operations to ensure exceptional customer service, operational efficiency, inventory accuracy, employee engagement, and financial performance. This role provides strategic and hands-on leadership for warehouse operations, implementing Lean principles, continuous improvement initiatives, and best practices to eliminate waste, improve productivity, and achieve key performance indicators (KPIs).

The Operations Manager is accountable for maintaining a safe, compliant, and customer-focused operation while fostering a culture that reflects Flex Logistics' mission, values, and commitment to operational excellence.

Qualifications and Skills:

• Bachelor's degree in Business, Supply Chain, Logistics, or related field preferred
• Minimum 8 years of warehouse management experience
• Minimum 5 years of 3PL warehouse experience
• Experience managing large teams and multiple customer accounts
• Experience with Warehouse Management Systems (WMS) such as Synapse, Manhattan, Blue Yonder, Körber, SAP EWM, HighJump, or similar.
• Lean Continuous Improvement and/or Six Sigma experience preferred
• Leadership and team development
• Warehouse operations management
• Inventory control and accuracy
• Financial and P&L management
• KPI tracking and performance management
• Process improvement and problem-solving
• Strategic decision-making
• Safety and OSHA compliance
• Customer service and relationship management
• Workforce planning and labor management
• Conflict resolution and employee coaching
• Data analysis and reporting
• Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint)
• Time management and organizational skills
• Adaptability and change management
• Project management and execution
• Root cause analysis and corrective action implementation
• Cross-functional collaboration and teamwork

Pay Range:

$85,000-$100,000 annually, depending on qualifications, experience, and business needs.