Operations Manager

Aerotek; New Jersey; On-site; USD 90,000 - 140,000; Full time

Job summary

Aerotek is seeking an experienced Hiring Operations Manager to lead end-to-end 3PL warehouse and fulfillment operations in a fast-growth environment. You will optimize inbound receiving through outbound delivery, improving speed, accuracy, and cost efficiency while maintaining key performance metrics and service levels.

You will collaborate with operations, IT, supply chain, production, and customer service to drive data-driven decisions and automation initiatives, ensuring scalable, compliant

Qualifications

• Experience leading end-to-end 3PL warehouse and fulfillment operations.
• Strong supervisory and cross-functional leadership abilities.
• Proven track record managing KPIs and SLAs in high-volume settings.
• Hands-on analytics with Excel, SQL, and BI tools for performance insights.
• Familiarity with WMS, OMS, and ERP systems in fulfillment contexts.

Responsibilities

• Manage end-to-end 3PL warehouse and fulfillment operations from inbound to outbound.
• Oversee high-volume ecommerce/retail fulfillment ensuring on-time shipping.
• Monitor KPIs and SLAs; take action to improve results.
• Lead inventory control and inbound/outbound logistics for stock accuracy.
• Use analytics to track performance and support data-driven decisions.
• Leverage WMS/OMS/ERP to manage orders, inventory, and workflows.
• Drive process improvements and cost optimization across warehouse ops.
• Negotiate with 3PLs, carriers, and vendors to ensure cost-effectiveness.
• Collaborate with ops, IT, supply chain, production, and customer service.
• Support automation initiatives and system integrations for scalability.
• Ensure practices align with GMP where applicable.
• Scale operations to meet growing demand in a fast-paced env.

Skills

3PL warehouse operations

team leadership

KPI/SLA management

data-driven decision making

vendor & carrier management

Tools

Excel

SQL

BI platforms

WMS/OMS/ERP

Job description

Job Description

Job Description

Hiring Operations Manager

Lead and optimize end-to-end 3PL warehouse and fulfillment operations, overseeing everything from inbound receiving to outbound delivery. You will improve speed, accuracy, and cost efficiency across the logistics network while ensuring consistent performance against key operational metrics and service levels.

Responsibilities

• Manage and optimize end-to-end 3PL warehouse and fulfillment operations, from inbound receiving to outbound delivery.
• Oversee high-volume ecommerce or retail fulfillment, ensuring on-time shipping and strong delivery performance.
• Monitor and manage KPIs and SLAs related to accuracy, speed, and service quality, and take action to improve results.
• Lead inventory control activities and manage inbound and outbound logistics to maintain stock accuracy and availability.
• Use analytics and reporting tools such as Excel, SQL, and BI platforms to track performance, identify trends, and support data-driven decision-making.
• Leverage WMS, OMS, and ERP systems to manage orders, inventory, and operational workflows efficiently.
• Drive continuous process improvement and cost optimization initiatives across warehouse and logistics operations.
• Manage and negotiate relationships with 3PL partners, carriers, and vendors to ensure service quality and cost-effectiveness.
• Collaborate closely with cross-functional teams including operations, IT, supply chain, production, and customer service to solve problems and improve end-to-end processes.
• Influence and support automation initiatives and systems integrations to enhance operational scalability and efficiency.
• Ensure operational practices align with relevant standards and guidelines, including GMP where applicable.
• Scale operations effectively in a fast-growth environment, adapting processes and resources to meet increasing demand.
• Communicate effectively with internal stakeholders, providing clear updates on performance, risks, and improvement plans.

Essential Skills

• Proven experience in operations management, with a focus on 3PL and warehouse operations management for end-to-end fulfillment.
• Strong supervision and management skills, with the ability to lead and coordinate operational teams.
• Demonstrated expertise in high-volume ecommerce or retail fulfillment environments.
• Strong KPI and SLA management skills, including accuracy, on-time shipping, and delivery performance.
• Hands-on experience with inventory control and inbound/outbound logistics.
• Proficiency in analytics and reporting using Excel, SQL, and business intelligence tools.
• Experience working with WMS, OMS, and ERP systems in a fulfillment or logistics context.
• Proven ability to drive process improvement and cost optimization initiatives.
• Experience managing vendor and carrier relationships, including contract and rate negotiations.
• Strong cross-functional collaboration and problem-solving abilities.
• Effective communication skills and stakeholder management experience.
• Experience with carrier negotiations and vendor oversight in a logistics or fulfillment environment.

Additional Skills & Qualifications

• Experience in high-growth ecommerce or retail operations, with the ability to scale processes and teams.
• Automation and systems integration experience, particularly in warehouse or fulfillment environments (preferred).
• Exposure to production and customer service functions, supporting end-to-end customer experience.
• Familiarity with GMP practices where relevant to operations.
• Comfort working in fast-paced, dynamic environments with evolving priorities.

Why Work Here?

Join a growing, scalable operation where you can own the end-to-end fulfillment strategy and execution. You will have the opportunity to drive measurable impact on cost, speed, and customer experience while working closely with cross-functional teams. This environment values innovation and continuous improvement, giving you the chance to influence automation and operational enhancements across the network.

Work Environment

You will work in a fast-paced, high-growth ecommerce and retail setting that is highly cross-functional, involving close collaboration with operations, IT, supply chain, production, and customer service teams. The role requires frequent interaction with external partners, including 3PLs, carriers, and vendors, to ensure seamless execution across the logistics network. The environment emphasizes data-driven decision-making, use of modern systems such as WMS, OMS, and ERP platforms, and a strong