Operations Manager

NOVO Health Services; Missouri; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Paid Holidays

PTO

401(k) match

FSA

HSA

Health Insurance

Life/AD&D

Long-term Disability

Job summary

NOVO Health Services in St. Louis, MO is seeking an Operations Manager to lead daily facility operations and drive efficiency across production, inventory, and scheduling.

You will mentor a team, safeguard safety standards, and partner with the Plant Manager to optimize processes, reduce costs, and meet performance targets in a healthcare linen environment.

Qualifications

• Bachelor's degree in business administration or equivalent.
• Minimum 5 years in Operations Manager or similar role.
• Proven ability to optimize processes and reduce costs.
• Strong knowledge of production management, quality control, safety.
• Experience with inventory control and data-driven decisions.

Responsibilities

• Oversee daily operations with focus on efficiency and productivity.
• Lead production processes, ensuring quality and safety compliance.
• Manage procurement, warehousing, and material flow.
• Develop and mentor a supervisor team and staff.
• Ensure OSHA/HLAC/TRSA compliance and risk controls.
• Utilize KPI data to drive continuous improvement.

Skills

Leadership

Operations management

Inventory control

Data analysis

Excel

Education

Bachelor's degree in business administration

Tools

Microsoft Excel

Job description

Get to know us:

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

We are searching for an Operations Manager for our St. Louis, MO location.

The Operations Manager will be reporting to the Plant Manager This critical role requires a blend of operational expertise, leadership skills, and a commitment to continuous improvement. The successful candidate will play a vital role in optimizing our processes, enhancing productivity, and ensuring the smooth functioning of our facility.

Key Responsibilities

• Manage and optimize all aspects of daily operations, focusing on process improvement, quality control, and productivity optimization. Develop and implement strategies to improve efficiency and reduce costs. Oversee inventory management and scheduling to ensure smooth workflow.
• Supervise production processes, ensuring adherence to quality standards, safety regulations, and production schedules. Analyze output data to identify areas for improvement and make data-driven decisions.
• Manage the efficient flow of goods and materials throughout the facility. This includes overseeing procurement, warehousing, and production.
• Lead, motivate, and mentor a team of supervisors and other personnel. Foster a collaborative and productive work environment through effective delegation, performance management, and team building. Contribute to talent acquisition and training/development initiatives.
• Ensure adherence to all relevant health and safety regulations (e.g., OSHA, HLAC, TRSA) and maintain a safe working environment. Oversee quality control measures and risk management strategies.
• Effectively troubleshoot operational challenges, conduct root cause analysis, and implement corrective actions. Communicate effectively with all levels of the organization, including senior management, supervisors, and team members.
• Demonstrate a strong understanding of laundry processes, equipment, and chemicals used in the facility. Stay updated on industry standards and best practices.
• Utilize data to monitor key performance indicators (KPIs), identify trends, and make informed decisions to improve operational efficiency.

Position Requirements/Qualifications

• Bachelor's degree in business administration or equivalent experience.
• 5 years of experience as an Operations Manager or in a similar operational leadership role.
• Proven track record of success in optimizing operational processes and improving efficiency.
• Strong understanding of production management, quality control, and safety regulations.
• Experience with inventory control.
• Excellent communication, problem-solving, and leadership skills.
• Proficiency in Microsoft Excel and other relevant software.

What we can offer you as a full-time associate:

• Competitive pay
• Paid Holidays
• Paid Time Off Program (PTO)
• 401(k) w/Employer Match
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Medical, Dental, and Vision Programs
• Basic Life/AD&D Insurance
• Long-Term Disability (LTD)

Why work for Novo Health Services?

NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.