Operations Manager

3M HEALTHCARE; Louisville (KY); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Paid Holidays

PTO program

401(k) with Employer Match

FSA/HSA

Medical, Dental, Vision

Life/AD&D Insurance

Long-Term Disability

Job summary

NOVO Health Services is seeking an Operations Manager to lead day-to-day plant operations, aligning with the General Manager to execute the site’s strategy. You will ensure safe, efficient production of medical instruments, healthcare linens, and disposable packs, while driving cost control, safety compliance, and service levels.

The role requires 8–10 years in manufacturing, with at least 3 years in a plant leadership position, and experience with Lean/Six Sigma.

Qualifications

• 8–10 years of progressive experience in manufacturing or process-oriented operations.
• Minimum 3 years in a plant-level leadership or production management role.
• Experience managing supervisors and frontline employees.
• Strong understanding of production processes, inventory management, and distribution coordination.
• Healthcare, medical device, or regulated industry experience preferred.
• Experience with Lean, Six Sigma, or similar operational excellence methodologies preferred.

Responsibilities

• Oversee daily production operations, including medical instruments, healthcare linens, and disposable accessory packs; ensure production schedules meet customer demand and service requirements.
• Drive operational consistency across shifts and departments; monitor KPIs for safety, quality, productivity, cost and service.
• Support development and execution of the facility operating budget; manage labor efficiency, overtime, scrap, and inventory accuracy; assist forecasting.

Skills

Leadership

Lean/Six Sigma

Budgeting/Cost control

Production planning

ERP/MRP systems

MS Office

Education

Bachelor’s degree in Engineering/Operations Management or related field

Tools

ERP/MRP system

Job description

Overview

NOVO Health Services offers linen management solutions to the healthcare industry, focusing on safety and infection control. The Operations Manager leads day‑to‑day plant operations to ensure safe, efficient, and high‑quality production performance. This role partners closely with the General Manager to execute the site’s operational strategy while maintaining accountability for production targets, cost control, safety compliance, service levels, and team performance.

Key Responsibilities

• Operational Execution: Oversee daily production operations, including medical instruments, healthcare linens, and disposable accessory packs. Ensure production schedules are met in alignment with customer demand and service requirements. Drive operational consistency across shifts and departments. Monitor and improve key performance indicators including safety, quality, productivity, cost, and service.
• Financial & Cost Management: Support development and execution of the facility operating budget. Manage labor efficiency, overtime control, scrap reduction, and inventory accuracy. Identify cost‑saving opportunities while maintaining service and quality standards. Assist in forecasting production volumes and staffing needs.
• Continuous Improvement: Implement Lean, Six Sigma, and process improvement initiatives to increase efficiency and reduce waste. Conduct root cause analysis and corrective actions to prevent recurring operational issues. Improve workflow, build schedules, and production planning processes.
• Safety & Compliance: Ensure compliance with OSHA, quality standards, and Novo Health Services policies and procedures. Support adherence to GMP/QSR requirements where applicable. Promote a strong safety‑first culture across the facility. Partner with engineering and maintenance to ensure preventive maintenance programs are executed effectively.
• People Leadership: Lead, coach, and develop supervisors and frontline teams. Establish clear performance expectations and accountability. Foster an engaged, collaborative work environment. Support talent development and succession planning efforts.
• Customer & Cross‑Functional Collaboration: Partner with Sales and Customer Service teams to support new business implementation. Coordinate production and distribution schedules to meet client commitments. Ensure service reliability and high customer satisfaction.

Qualifications

• 8–10 years of progressive experience in manufacturing or process‑oriented operations.
• Minimum 3 years in a plant‑level leadership or production management role.
• Experience managing supervisors and frontline employees.
• Strong understanding of production processes, inventory management, and distribution coordination.
• Healthcare, medical device, or regulated industry experience preferred.
• Experience with Lean, Six Sigma, or similar operational excellence methodologies preferred.

Leadership Competencies

• Strong operational executor with attention to detail.
• Financially aware and cost‑conscious decision maker.
• Effective communicator with the ability to influence across departments.
• Proven ability to manage multiple priorities in a fast‑paced environment.
• Collaborative and team‑oriented leadership style.

Technical Skills

• Strong Microsoft Office skills (Excel required).
• ERP/MRP system experience preferred.
• Working knowledge of compliance and quality systems.

Education

Bachelor’s degree in Engineering, Operations Management, Industrial Management, or related field preferred.

Benefits

• Competitive pay
• Paid Holidays
• Paid Time Off (PTO) Program
• 401(k) with Employer Match
• Flexible Spending Account (FSA)and Health Savings Account (HSA)
• Medical, Dental, and Vision programs
• Basic Life / AD&D Insurance
• Long‑Term Disability (LTD)

All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug‑Free Workplace.