Job Description
Job Description
Job Title: Operations Manager
Job Description
The Operations Manager leads and optimizes all aspects of operational processes across production, supply chain, logistics, and quality assurance. This role drives efficiency, productivity, and continuous improvement by developing and executing operational strategies aligned with business objectives. The Operations Manager collaborates closely with cross-functional teams, oversees one or more value streams, and ensures consistent, high-quality operations while fostering a high-performance culture.
Responsibilities
- Lead and manage all aspects of operations, including production, supply chain, logistics, and quality assurance, to ensure smooth and efficient processes across the organization.
- Assume full ownership of one or more value streams, ensuring performance, quality, and continuous improvement within those areas.
- Develop and implement operational strategies, goals, and initiatives that align with overall business objectives.
- Drive continuous improvement efforts to enhance operational efficiency, reduce costs, and optimize the use of resources.
- Collaborate with cross-functional teams to develop, implement, and maintain standardized operating procedures and best practices to ensure consistency and quality throughout all operations.
- Monitor key performance indicators (KPIs) and operational metrics to assess performance, identify issues, and implement timely corrective actions.
- Lead, inspire, and develop a team of operations professionals by providing clear direction, coaching, feedback, and growth opportunities.
- Ensure compliance with relevant regulations, industry standards, and quality requirements across all operational processes.
- Collaborate with internal and external stakeholders, including suppliers, to manage relationships, negotiate contracts, and drive operational excellence throughout the supply chain.
- Implement and oversee effective inventory management practices to optimize inventory levels, minimize obsolescence, and ensure product availability.
- Stay current with industry trends, technologies, and best practices in operations management and proactively apply this knowledge to drive continuous improvement initiatives.
- Partner with manufacturing engineering and process engineering teams to optimize manufacturing processes and support process improvement projects.
- Utilize lean manufacturing, value stream mapping, and process optimization tools to streamline workflows and eliminate waste.
- Support project management activities related to operational changes, new product introductions, and process improvements.
- Maintain strong customer relations by ensuring reliable operations, consistent quality, and on-time delivery.
Essential Skills
- Minimum of 5 years of experience in operations management, preferably in a manufacturing or closely related industry.
- Proven track record of successfully leading and managing operations teams to achieve business goals and objectives.
- Strong knowledge of operations management principles, methodologies, and best practices.
- Demonstrated experience in process optimization, lean manufacturing, and continuous improvement methodologies (such as Six Sigma).
- Experience leading operations and programs within a manufacturing environment.
- Experience in the medical device industry, either contract manufacturing (CM) or original equipment manufacturer (OEM), is strongly preferred.
- Hands-on experience with continuous improvement, lean, and process optimization initiatives.
- Manufacturing engineering and process engineering experience related to operational and process improvement.
- Strong project management skills, including planning, execution, and stakeholder coordination.
- Proficiency in using operational management software and tools to drive efficiency and productivity.
- Excellent leadership and team management skills, with the ability to motivate and inspire high performance.
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Effective communication and interpersonal skills, with the ability to collaborate and influence cross-functional teams and stakeholders.
- Proven ability to build and maintain relationships with suppliers and external partners.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
Additional Skills & Qualifications
- Bachelor's degree in operations management, business administration, or a related field.
- Advanced degree in a related discipline is preferred.
- Experience with lean ma