Operations Manager

interiorlogicgroup; Minneapolis (MN); On-site; USD 75,000 - 115,000; Full time

Job summary

Crew2 is seeking an experienced Operations Manager to lead our operations team and ensure projects run smoothly from intake to delivery. You will coordinate order processing, estimating, purchasing, logistics, and customer service while developing staff and managing performance.

The role requires strong leadership and experience in construction-related operations, with the ability to work cross-functionally with Sales, Purchasing and Scheduling to align material, manpower and schedules.

Qualifications

• High school diploma or equivalent.
• Minimum 5 years related experience and/or training.
• Bachelor's degree preferred.

Responsibilities

• Oversee operations ensuring all necessary supplies and materials needed to complete jobs are ordered.
• Coordinate with scheduling to confirm schedule is up to date and at capacity for the amount of Install teams are available.
• Review all jobs with Sales team, Purchasing team, and Schedulers to verify correct amount of material and manpower to execute the job.
• Certify all items on the schedule are legitimate and to determine if billable and verify that the correct procedures are being followed to ensure payment.
• Maintain excellent relationships with builders and design companies to ensure jobs are running smoothly and productively.
• P&L responsibility
• Other duties as assigned

Skills

Team leadership

Branch operations

Construction knowledge

Communication

Problem solving

Organization

Customer service

Bilingual EN/ES

Education

High School diploma

5+ years experience

Bachelor's degree

Tools

RFMS

Job description

At Crew2, we know great things happen when talent and opportunity cross paths. We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and treating each other with dignity and respect. We are always looking for motivated individuals that are excited about jump-starting their careers in a rapidly growing industry.

Summary

The Operations Manager is responsible for supporting all operations associates and operational functions including order processing, estimating, purchasing, logistics, people management and development, and customer service.

Essential Functions

• Oversee all operations ensuring all necessary supplies and materials needed to complete jobs are ordered
• Partner with scheduling team to confirm schedule is up to date and at capacity for the amount of Install teams are available
• Review all jobs with Sales team, Purchasing team, and Schedulers to verify correct amount of material and manpower to execute the job
• Certify all items on the schedule are legitimate and to determine if billable and verify that the correct procedures are being followed to ensure payment
• Maintain excellent relationships with builders and design companies to ensure jobs are running smoothly and productively
• P&L responsibility
• Other duties as assigned

Education & Experience

Required

• High School or equivalent
• Minimum of 5 years related experience and/or training; or equivalent combination of education and experience

Preferred

• Bachelor's Degree

Skills & Competencies

• Proven history as a team leader
• Successful history in managing branch operations
• Knowledge of the construction industry
• Experience with RFMS a plus
• Bilingual experience preferred, but not required (English/Spanish)
• Strong written and verbal communication skills
• Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates, and co-workers
• Proactively identify, analyze, address, and resolve problem areas, conflicts, and issues
• Exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process, and makes timely decisions
• Strong organizational skills to ensure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process
• Working knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systems

• If you value opportunities to grow from within, enjoy great benefits, and appreciate a healthy work-life balance, then there is a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.