Operations Manager

Crew 2, Inc.; Minneapolis (MN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Great benefits

Work-life balance

Job summary

Crew2, Inc. is seeking an Operations Manager to support all operations associates and functions, including order processing, estimating, purchasing, logistics, and customer service.

You will collaborate with Sales, Purchasing, and Scheduling teams to ensure timely, cost-effective project execution and payment integrity. The role requires leadership, strong communication, and a track record of improving operational efficiency in a construction-related environment.

Qualifications

• High School diploma or equivalent required.
• Minimum of 5 years related experience and/or training; or equivalent combination of education and experience.
• Bachelor's degree preferred.
• Experience with RFMS a plus.
• Bilingual English/Spanish preferred, but not required.

Responsibilities

• Oversee all operations ensuring materials needed to complete jobs are ordered.
• Partner with scheduling to confirm schedule capacity for Install teams.
• Review jobs with Sales, Purchasing, and Schedulers to verify material and manpower.
• Certify items on the schedule are legitimate and billable; ensure proper procedures to secure payment.
• Maintain excellent relationships with builders and design companies to keep jobs running smoothly.
• Manage P&L responsibility.
• Handle other duties as assigned.

Skills

Team leadership

Branch operations

Construction industry knowledge

RFMS experience

Bilingual English/Spanish

Written and verbal communication

Interpersonal skills

Problem-solving

Decision making

Organizational skills

Office software (Excel/Word/PM tools)

Education

High School diploma or equivalent

Bachelor's degree (Preferred)

Tools

RFMS

Inventory/project management software

Microsoft Excel

Job description

At Crew2, we know great things happen when talent and opportunity cross paths. We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and treating each other with dignity and respect. We are always looking for motivated individuals that are excited about jump-starting their careers in a rapidly growing industry.SummaryThe Operations Manager is responsible for supporting all operations associates and operational functions including order processing, estimating, purchasing, logistics, people management and development, and customer service.Essential FunctionsOversee all operations ensuring all necessary supplies and materials needed to complete jobs are orderedPartner with scheduling team to confirm schedule is up to date and at capacity for the amount of Install teams are availableReview all jobs with Sales team, Purchasing team, and Schedulers to verify correct amount of material and manpower to execute the jobCertify all items on the schedule are legitimate and to determine if billable and verify that the correct procedures are being followed to ensure paymentMaintain excellent relationships with builders and design companies to ensure jobs are running smoothly and productivelyP&L responsibilityOther duties as assignedEducation & ExperienceRequiredHigh School or equivalentMinimum of 5 years related experience and/or training; or equivalent combination of education and experiencePreferredBachelor's DegreeSkills & CompetenciesProven history as a team leaderSuccessful history in managing branch operationsKnowledge of the construction industryExperience with RFMS a plusBilingual experience preferred, but not required (English/Spanish)Strong written and verbal communication skillsInterpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates, and co-workersProactively identify, analyze, address, and resolve problem areas, conflicts, and issuesExhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process, and makes timely decisionsStrong organizational skills to ensure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production processWorking knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systemsIf you value opportunities to grow from within, enjoy great benefits, and appreciate a healthy work-life balance, then there is a place for you here.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.