Operations Manager

Pellitteri Waste Systems; Milwaukee (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

PTO

Health Insurance

401k match

Disability & Life Insurance

Job summary

Pellitteri Waste Systems, Inc. Milwaukee, WI is seeking an experienced Operations Manager for the Milwaukee division. The role oversees daily operations, emphasizing safety, efficiency, and customer service.

You will collaborate with drivers, dispatch, customer service, and sales teams to support growth and service excellence. The ideal candidate will lead dispatch optimization, route planning, and staff development while ensuring compliance with regulations.

Qualifications

• Active Wisconsin driver’s license required.
• Valid CDL Class A or B license required.
• Experience using routing and dispatch software.
• Proven leadership experience managing and supporting driving staff.
• Strong problem-solving, organizational, and communication skills.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook).
• Experience in waste management, transportation, logistics, or related industry preferred.
• Willing to undergo a drug screening as per local law/regulations.

Responsibilities

• Evaluate and improve dispatching and routing practices to ensure efficient, cost-effective operations.
• Respond to general sales inquiries with support from the sales and customer service teams.
• Conduct accident investigations and assist with corrective action and safety initiatives.
• Manage relationships with key accounts and address customer service concerns.
• Provide leadership, coaching, and operational support to drivers and field personnel.
• Monitor daily operations and identify opportunities for continuous improvement.
• Serve as a working manager when needed, including assisting with route coverage and completing occasional loads.
• Ensure compliance with company policies, safety standards, and applicable transportation regulations.

Skills

Leadership

Route optimization

Problem solving

Communication

Organizational skills

Driver management

MS Office

Tools

Routing/Dispatch software

Job description

Pellitteri Waste Systems, Inc. Milwaukee, WI, USA

Compensation: Based on experience

Employment Type: Full-time

Why Work Here?

Pellitteri Waste Systems was truly humbled to receive the 2025 Family Business of the Year Award from In Business Madison. We are a family owned business that puts integrity, passion and pride into all of our client relationships.

Operations Manager - Milwaukee Division

Following the acquisition of Pink Dumpsters by Pellitteri Waste Systems, we are seeking an experienced and motivated Operations Manager to oversee daily operations within our Milwaukee division.

The Operations Manager will play a key role in ensuring efficient, safe, and customer-focused operations. This position combines leadership, logistics coordination, customer relations, and operational oversight. The successful candidate will work closely with drivers, dispatch, customer service, and sales teams to support continued growth and service excellence.

We Offer

• Competitive weekly pay
• Paid time off
• Free and low-cost Health Insurance options, dental and vision insurance
• 401k plan, with a generous match of up to 4%
• Company 100% paid short term and long-term disability and life insurance

Responsibilities

• Evaluate and improve dispatching and routing practices to ensure efficient, cost-effective, and logistically sound operations
• Respond to general sales inquiries with support from the sales and customer service teams
• Conduct accident investigations and assist with corrective action and safety initiatives
• Manage relationships with key accounts and address customer service concerns
• Provide leadership, coaching, and operational support to drivers and field personnel
• Monitor daily operations and identify opportunities for continuous improvement
• Serve as a working manager when needed, including assisting with route coverage and completing occasional loads
• Ensure compliance with company policies, safety standards, and applicable transportation regulations

Qualifications

• Active Wisconsin driver's license required
• Valid CDL Class A or B license required
• Experience using routing and dispatch software
• Proven leadership experience managing and supporting driving staff
• Strong problem-solving, organizational, and communication skills
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook
• Experience in waste management, transportation, logistics, or a related industry preferred
• Willing to undergo a drug screening in accordance with local law/regulations

About Pellitteri Waste Systems, Inc.

Pellitteri Waste Systems, Inc. provides commercial and residential waste recovery systems, as well as confidential document destruction at the customer site. Our mission is to continue the family business and the Pellitteri's tradition of service by promptly responding to customer needs, offering individualized solutions, communicating effectively and following through. These solutions will be environmentally and fiscally responsible. Our commitment to safety, professionalism, staff and growth will foster an environment which benefits our team, clients and community. PWS is an Equal Opportunity / Affinitie Action Employer.

Company website: http://www.Pellitteri.com

Employment is contingent upon successful completion of a background check and pre-employment drug screening, where applicable. We are an equal opportunity employer and consider all qualified applicants in accordance with applicable federal, state, and local laws.