Operations Manager

Cencora, Inc.; Millbrae (CA); On-site; USD 94,000 - 187,000; Full time

Job summary

Cencora, Inc. is seeking a seasoned operations leader to join our Millbrae, CA facility onsite. This role supports World Courier’s premium logistics and cold chain storage services for multinational trials.

You will oversee recruiting, training, supervision, SOP compliance, cost management and vendor relations, ensuring safety, regulatory adherence, and high performance across the station. Strong leadership and EH&S awareness are essential for success.

Qualifications

• Broad training in fields such as business admin, accountancy, sales, HR or similar with four-year degree or experience
• 5+ years related experience including 2+ years supervisory experience

Responsibilities

• Recruiting, Hiring and maintaining talented human resources.
• Developing new employees and overseeing the training of staff in handling procedures.
• Ensuring compliance with SOPs, good business practices and applicable regulations (FAA, TSA, FDA).
• Delegation of responsibilities to ensure shipments in transit are properly managed and quality objectives are met.

Skills

Professional manner

Interpersonal skills

Organizational skills

Team leadership

Communication skills

Cold Chain Management

Training & onboarding

HAZMAT certification

Education

Bachelor's degree

Job description

Ce que vous ferez

Location: This position is located onsite at our facility in Millbrae, CA. There is no option for remote or hybrid work. This role is in support of Cencora's global logistics and storage services marketed through our World Courier business. World Courier is a provider of premium logistics services and the leading global specialty supplier of transportation, storage and distribution services for multinational biopharmaceutical clinical trials. With more than 2,500 employees in more than 50 countries, we combine our global reach with a local presence. Recruiting, Hiring and maintaining talented human resources. Developing new employees and overseeing the training of staff in handling procedures including timely recurrent training to meet the developing needs of our business. Ensuring compliance with all relevant SOP’s and good business practices. Developing local operational procedures and policies that ensure quality within the organization. Quarterly review of processes and workflows. Collaborating, both nationally and globally, with other managers to develop business strategies, resolve issues and support growth Delegation of responsibilities to ensure all shipments in transit through the station are properly managed. Monitoring station activity, identifying needs for resources, managing station costs and ensuring quality objectives are maintained. Ensuring that critical cold chain requirements are met. Qualifying and maintaining equipment that supports our business. Complying with FAA, TSA, FDA and other regulations that impact our organization. Troubleshooting and problem management ( Agent relations, CAPA assessments & root causes, etc.). Conducting performance reviews and evaluations with the goal of assessing employee performance and identifying areas for professional development (Succession planning for direct reports). Quarterly Compensation reviews for direct reports. Fostering a cooperative and harmonious workplace while preserving high employee morale (Team recognition, True Blues, celebrate Team wins). Managing office expenses. Meeting company reporting deadline. KPI Review. Maintaining local vendor relationships and ensuring quality standards (Review contracts with vendors/carries/agents and drive rate negotiations/cost saving opportunities). Understanding and implementing new technology to increase performance and productivity.

Education and Experience:

• Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences, human resources or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education.
• Requires 5+ years directly related and progressively responsible experience, including 2+ years at a supervisory level.

Minimum Skills and Abilities:

• Professional manner and sense of urgency.
• Excellent interpersonal and communication skills.
• Strong organizational and time management skills.
• Exceptional work ethic and team leader.
• Professional and approachable demeanor.
• Full understanding of Cold Chain Management.
• Training, Onboarding/Offboarding of associates.
• Environmental Health & Safety awareness.
• Security and Access Control Awareness.
• Natural disasters response plans and awareness.
• HAZMAT Certification (or understanding thereof).

Ce qu’AmerisourceBergen offre

Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l’offre de programmes d’avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l’ensemble de nos associés. Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l’entreprise, tandis que d’autres sont offerts par les cotisations des associés. Les offres d’avantages sociaux spécifiques peuvent varier selon l’emplacement, le poste ou l’unité d’affaires. Temps Plein Salary Range* $93,500 - 187,000 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/NewYork/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Échelle salariale.

Affiliated Companies:

World Courier Inc

About Cencora

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.