Operations Manager

Maker's Pride; McComb (OH); On-site; USD 90,000 - 125,000; Full time

Job summary

Maker's Pride is seeking an Operations Manager who will report to the Plant Manager and guide the production leadership team. You will liaise with internal customers to meet targets and ensure a safe, compliant, and efficient manufacturing environment across three shifts.

You will coach salaried and hourly staff, drive continuous improvement initiatives, optimize material flow, and develop future leaders while upholding company policies and food safety standards.

Qualifications

• Bachelor's degree in Industrial Engineering or related field or equivalent experience.
• 5+ years leadership experience in a large manufacturing facility.
• Experience in food, beverage or CPG is an asset.
• Knowledge of Employment Standards, OSHA, HACCP, and Food GMPs is beneficial.
• Strong team building and leadership skills
• Excellent communication skills, both verbal and written, at all levels.
• Familiarity with Lean, theory of constraints, value stream mapping, root cause analysis, or Six Sigma.
• Commitment to safety/quality culture; JHSC certification is an asset
• Experience with ERP systems (SAP preferred)
• Proficiency in MS Office Suite

Responsibilities

• Inspires and coaches leaders and hourly employees across 3 shifts.
• Direct the conversion of raw materials into finished product with minimal waste and labor costs.
• Champions new ideas and experiments to solve operational issues.
• Plan production operations, establish priorities and sequence manufacturing processes.
• Resolve employee complaints and coach or discipline per policy.
• Review production reports and minimize delays and expenses.
• Train and develop all employees and identify future leaders.
• Communicate expectations and changes to teams to ensure compliance.
• Collaborate across departments to achieve results.
• Develop leadership bench strength and make staffing decisions.

Skills

Leadership

Communication

Training & Development

Problem Solving

Decision Making

Team Building

Education

Bachelor's degree in Industrial Engineering or related field

Tools

SAP

ERP Systems

MS Office Suite

Job description

Position Scope

Reporting directly into the Plant Manager, the Operations Manager will provide guidance and support to production leadership team and liaise with internal customers to ensure that production targets and customer expectations are meet.

Core Responsibilities

• Inspires and coaches salaried leaders and hourly employees across 3 shifts, by fostering a culture of continued learning and development.
• Direct the conversion of raw materials in to finished product (mixing, baking, and packaging processes) with minimum waste and labor costs.
• Champions new ideas and encourages team members to try new approaches to solve key operational issues.
• Plans production operations, establishes priorities and sequences for manufacturing products.
• Resolve employee complaints, conduct investigations and issue coaching or discipline in accordance with company policy and Collective Bargaining Agreement.
• Reviews production and operating reports and resolves operational and manufacturing problems to minimize expenses and prevent operational delays.
• Trains and develops all employees, identifying future leaders for Maker's Pride.
• Demonstrates the knowledge of core business and manufacturing processes and prioritizes direction based upon business/plant need and strategy.
• Drives accountability and compliance with company policies, procedures, and operational standards by effectively communicating expectations and changes to teams.
• Proactively communicates and collaborates with team members across departmental lines to achieve results.
• Identifies and develops future leadership and improves overall bench strength.
• Consistently makes good people decisions regarding recruitment, promotion, and assessment - possesses the ability to make tough but fair decisions.
• Builds and sustains a culture where people are our most important asset - Team members are highly engaged, clearly understand the Company/Plant Vision, and are valued for their contributions to their work and continuous improvement.
• Fosters and supports a zero mindset for frontline leaders and teams in regard to team member safety risk, quality or food safety risk, and waste.
• Builds capability of teams and empowers teams to make decisions closest to the work whenever possible.

Qualifications

• Bachelor's degree in Industrial Engineering or related field or equivalent experience.
• 5+ years leadership experience, in a large manufacturing facility.
• Experience in food, beverage or CPG is an asset.
• Knowledge of Employment Standards, OHSA, HACCP, and/or Food GMPs is beneficial.
• Strong team building and leadership skills
• Excellent communication skills, both verbal and written, at all levels of the organization.
• Understands and has utilized continuous improvement tools; such as, Lean, theory of constraints, value stream mapping, root cause analysis, and/or Six Sigma.
• Commitment to a safety/quality culture, JHSC certified is an asset
• Demonstrated problem solving and decision-making skills
• Strong ERP system experience is needed, with SAP experience being ideal
• Proficiency in MS Office Suite
• Effective use of key performance indicators to drive results
• Shift flexibility
• Proven ability to train and develop teams is required
• No relocation available for the opportunity.

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