Operations Manager

Marlon Sheard Groupm Inc; Little Rock (AR); Hybrid; USD 13,000 - 20,000; Full time

Benefits offered by this job

Salaried stipend

Academic internship credit

Professional development opportunities

Leadership mentorship

Job summary

MARLON SHEARD GROUP, INC. is offering an Operations Manager Intern position designed to provide hands-on executive‑level experience.

The role supports daily operations, strategic projects, and organizational leadership across multiple business units in a hybrid Central Arkansas setting. The internship emphasizes business administration, project coordination, and the use of AI-driven tools to improve workflows, with opportunities for future employment within MSG’s ventures upon demonstrated

Qualifications

• Enrollment status in a college or university, or recent graduate seeking hands-on executive experience.
• Strong organizational and time-management skills required.
• Excellent written and verbal communication with professional demeanor.
• Ability to manage multiple priorities and adapt quickly.
• Proficiency with Microsoft Office and Google Workspace; familiarity with AI-enabled tools welcomed.

Responsibilities

• Assist with day-to-day company operations and cross‑function coordination.
• Develop and maintain SOPs; monitor workflows and suggest improvements.
• Prepare operational reports and executive summaries for leadership.
• Track strategic initiatives from planning through implementation.
• Coordinate meetings, schedules, deadlines, and deliverables; maintain dashboards.
• Support contract and document management; organize digital files.
• Contribute to budgeting, expense tracking, and performance analysis.
• Assist marketing campaigns, partnerships, and CRM activities.
• Support AI-driven initiatives and data management across units.
• Engage in leadership development activities and executive mentorship.

Skills

Organizational skills

Time management

Written & verbal communication

Professional demeanor

Multitasking

Analytical thinking

Office productivity tools

AI-assisted tools willingness

Education

Current enrollment in college/university or recent graduate

Job description

MARLON SHEARD GROUP, INC. Operations Manager Intern Position Type: Internship (Stipend) Reports To: Chief Executive Officer / Director of Operations Location: Hybrid (Central Arkansas Preferred) Duration: Semester, Summer, or Year-Round

Position Summary The Operations Manager Intern serves as a key member of the MARLON SHEARD GROUP, INC. leadership development program by supporting the daily operations of a diversified portfolio of businesses. This internship is designed to provide hands‑on executive-level experience in business administration, strategic planning, operations management, project coordination, and organizational leadership.

Interns will work directly alongside executive leadership to improve operational efficiency, coordinate projects, analyze business performance, and assist with launching and managing new ventures across the company’s business units.

This internship is intended for students and emerging professionals who desire real‑world executive management experience while developing leadership, analytical, and organizational skills.

Primary Responsibilities

Business Operations

• Assist in the day‑to‑day management of company operations.
• Coordinate operational activities among multiple business divisions.
• Develop and maintain Standard Operating Procedures (SOPs).
• Monitor organizational workflows and recommend process improvements.
• Prepare operational reports and executive summaries.

Project Management

• Track strategic initiatives from planning through implementation.
• Coordinate meetings, schedules, deadlines, and deliverables.
• Maintain project management dashboards.
• Assist with event planning and execution.
• Ensure accountability for assigned projects.

Administrative Leadership

• Prepare meeting agendas and record executive meeting minutes.
• Maintain confidential business records.
• Organize digital filing systems.
• Assist with contract and document management.
• Coordinate communication between departments and external partners.

Financial & Business Analysis

• Assist with budgeting and expense tracking.
• Analyze operational performance metrics.
• Research market opportunities.
• Prepare financial and operational reports.
• Support grant and proposal development.

Marketing & Business Development

• Coordinate community partnerships.
• Assist with sponsorship and fundraising initiatives.
• Support marketing campaigns and social media planning.
• Conduct competitive market research.
• Assist with customer relationship management (CRM) activities.

Technology & AI Integration

• Utilize artificial intelligence tools to improve workflow efficiency.
• Assist in developing AI‑driven operational systems.
• Maintain organizational databases.
• Support website updates and digital initiatives.
• Recommend technology solutions to improve business operations.

Leadership Development

• Executive decision‑making
• Strategic planning
• Organizational leadership
• Human resource management
• Business communications
• Conflict resolution
• Performance management
• Operations analysis
• Business development
• Entrepreneurial leadership

Business Units Exposure

• MARLON SHEARD GROUP, INC.
• Harris Sheard Foundation®
• YouthStats®
• Basketball Business Institute™ (BBI™)
• NOT ANOTHER PRO-AM™ (NAPA™)
• MSG Doors™
• MSG Logistics™
• Additional current and future company ventures.

Qualifications

• Current enrollment in a college or university, or recent graduate status.
• Strong organizational and time‑management skills.
• Excellent written and verbal communication.
• Professional demeanor and integrity.
• Ability to manage multiple priorities.
• Critical thinking and problem‑solving abilities.
• Proficiency with Microsoft Office and Google Workspace.
• Willingness to learn AI‑assisted business tools.
• Passion for entrepreneurship, leadership, and organizational growth.

Preferred Areas of Study

• Business Administration
• Management
• Entrepreneurship
• Finance
• Marketing
• Accounting
• Economics
• Public Administration
• Communications
• Information Systems
• Sports Management
• Nonprofit Management

Learning Outcomes

• Executive business operations
• Strategic planning and implementation
• Cross‑functional leadership
• Business analytics
• Professional communication
• Organizational development
• Project management
• Operational decision‑making
• Business process improvement
• Executive reporting

Compensation

• Salaried stipend (specific programming)
• Academic internship credit
• Professional development opportunities
• Executive mentorship
• Leadership training
• Industry networking
• Letters of recommendation based on performance
• Opportunities for future employment within MARLON SHEARD GROUP, INC.

Core Competencies

• Leadership
• Initiative
• Accountability
• Professionalism
• Adaptability
• Integrity
• Collaboration
• Innovation
• Analytical thinking
• Customer service excellence
• Continuous learning
• Confidentiality

MARLON SHEARD GROUP, INC. is committed to providing equal employment and internship opportunities without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law. We believe in developing future leaders by providing meaningful learning experiences in a collaborative, innovative, and professional environment.