Operations Manager

SBM Management Services, LP; Lebanon (Lebanon County); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Benefits package

Job summary

SBM Management Services, LP in Lebanon, IN is seeking an Operations Manager to coordinate and direct essential operations for contractual responsibilities. The role involves planning, supervision, budgeting, vendor and supply contact, and high-level managerial duties.

The position requires a 2+ year track record in business management, strong communication, and ability to lead teams. Occasional travel and safety/compliance focus are expected.

Qualifications

• A.A. degree in business management with 2+ years' experience.
• CPR/AED/First Aid certification a plus; bilingual a plus.
• Forklift certification may be required.

Responsibilities

• Coordinate and direct operations to meet contractual responsibilities.
• Develop work schedules and assign personnel.
• Inspect facilities for safety, quality, and service.
• Monitor inventories and equipment.
• Assist with budgets, plans, and cost estimates.
• Communicate with customers, clients, and subcontractors.
• Travel as required.
• Ensure OSHA, FLSA, ADA compliance.

Skills

Communication skills

Time management

Project management

Bilingual

Microsoft Office

Education

A.A. Degree in Business Management

2+ years experience

Tools

Microsoft Office

Job description

Title: Operations Manager Job Description:

Now Hiring: Operations Manager- Lebanon, IN Shift: 6a-4p, M-F Weekends as needed Compensation: $70,000-$80,000

Job Overview

Assist with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including any and all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.

Roles & Responsibilities

• To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily.
• Other duties may be assigned.
• May develop work schedules to ensure adequate service.
• Prepares schedules for service personnel, assigns personnel to routes and monitors compliance.
• Performs Inspections and evaluation of establishment for program compliance, i.e. safety, quality, and service.
• Helps monitor inventories supplies and equipment.
• May be assigned special projects to manage Investigates and promotes improved equipment and methods.
• Reviews customer requests for service to ascertain cause for service request, type of malfunction, and address with manager.
• Assists with implementation and execution of policies and goals.
• Inspects plant and evaluates use of space and facilities.
• Assists with plans, budgets, and schedule modifications including cost estimates bid sheets and contracts.
• Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
• Assists with coordination of program specifications, requirements for proposals and contracts, and associated documents.
• Maintain a safe work environment for self and employees.
• Assists with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
• Acts as liaison between company, customers, clients, employees, and subcontractors.
• Reviews correspondence concerning contractors and responds as appropriate.
• Establishes and maintains contact with contractors to ensure the smooth working of the contract process.
• Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees.
• Assist with human resource concerns and issues.
• Some travel may be required for this position.

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and/ or Experience

• A.A. Degree required in Business Management, or a related field with 2+ years of experience; or equivalent combination of education and experience.
• Certificates, Licenses, Registrations CPR/AED/First Aid certification a plus Bilingual a plus May be required to have a valid driver’s license.
• Completed all safety and task training certification.
• May be required to be forklift certified.

Knowledge, Skills, and Abilities

• Bilingual a plus
• Ability to read and interpret instructions, procedures, manuals, and other documents.
• Strong verbal and written communication skills.
• Knowledge of cleaning methods and equipment and willing to share with team.
• Knowledge of the upkeep and care of the cleaning equipment.
• Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
• Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching and training skills.
• Knowledge of Microsoft Office and Computer Skills.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.

Supervisory Responsibilities

• Carries out management responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems.
• Ensure employees are properly trained on tasks and safety requirements.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions.

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers

Careers – SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. At SBM, we deliver soft services facilities management through innovative technology, exceptional quality, and empowered associates on a global scale. Our approach is centered on providing scalable, predictable, and repeatable results across space types. With our experience in state-of-the‑art facilities and continuously evolving processes, we ensure that our clients experience unmatched service excellence to support our clients’ most ambitious missions.