Operations Manager

Las Vegas Home2 Suites by Hilton Stadium District; Las Vegas (NV); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay

Medical benefits

Vision benefits

Dental benefits

401k

Profit sharing

Paid vacation

Job summary

Las Vegas Home2 Suites by Hilton Stadium District in Las Vegas, NV is seeking an experienced Operations Manager to lead daily hotel operations, oversee front desk, housekeeping, and maintenance, and uphold the brand's standards for service excellence.

The role emphasizes guest satisfaction, staff development, and budget-conscious oversight, with opportunities for advancement within a growing portfolio of hotels.

Qualifications

• Essential duties include monitoring operational guidelines and compliance.
• Conduct monthly department meetings to review procedures and solicit input from staff.
• Resolve guest complaints and employee issues promptly and professionally.
• Assist General Manager in wage surveys and ensure wages follow guidelines.
• Ensure hiring practices comply with state and federal requirements.
• Oversee housekeeping supervision, training, and safety procedures.

Responsibilities

• Direct supervision of front desk, housekeeping, laundry, and maintenance staff.
• Ensure adherence to hotel and franchise policies and SOPs.
• Respond to guest inquiries and communicate hotel services and policies.
• Coordinate with maintenance on repairs and asset upkeep.
• Support General Manager in staffing, training, and performance evaluations.
• Monitor inventory levels and supplies for housekeeping and guest areas.

Skills

Hospitality experience

Brand experience

Inventory management

Scheduling

Ordering

Driver's license

Education

Associate degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Manager

Full Time Management Las Vegas Home2 Suites, Las Vegas, NV, US 2 Attachments

Salary Range: $40,000.00 To $50,000.00 Annually

Hotel Operations Manager

Las Vegas Home2 Suites by Hilton Stadium District

Wage: $40,000-$50,0000 BOE

Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you!

We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!

WHAT WE OFFER:

• Competitive pay
• Daily Pay Option
• Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
• Paid Vacation

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS:

• Monitors and ensures compliance with all guidelines for operations
• Conducts monthly department meetings to review new procedures and solicit input from all employees
• Handles and provides resolution to guest complaints and employee issues
• Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures
• Answers inquiries pertaining to hotel policies and services
• Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
• Ensures property hiring practices comply with all state and federal requirements
• Performs functions of the General Manager in their absence
• Supervises work activities of housekeeping staff
• Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management
• Ensures adherence to company quality standards by inspecting rooms, including deep cleans
• Distributes keys and work assignments to staff
• Addresses guest complaints regarding housekeeping service or equipment
• Assists General Manager in the selection of housekeeping personnel
• Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
• Monitors linen and guest supply inventory
• Reports any maintenance repairs to maintenance staff; records repair information in maintenance log
• Completes follow-up on vacant or occupied rooms
• Assumes function of Housekeeper as necessary
• Takes control of lost and found items as appropriate
• All other duties as assigned

SUPERVISORY RESPONSIBILITIES:

Directly supervises front desk, housekeeping, laundry, and/or maintenance staff as determined by General Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

WHAT WE ARE LOOKING FOR:

• Preferably 1+ year of similar experience in Select Service or Extended Stay properties
• Brand Experience preferred.
• Knowledgeable in Inventories, Scheduling, and Ordering.
• Valid Driver’s License.
• Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.