Operations Manager

Hood Container Corporation; Houston, Northern (TX, KY); Hybrid; USD 85,000 - 125,000; Full time

Job summary

Hood Container Corporation in Houston, TX seeks an Operations Manager to lead plant operations and drive improvements in production scheduling, shipping, and overall efficiency. You will partner with the Plant Manager to balance customer needs with manufacturing capacity and coach a cross-functional team.

The role requires a 4-year degree and 5+ years of leadership experience in production, scheduling, and/or shipping.

Qualifications

• 4-year degree preferred; 5+ years in leadership/supervisory roles in Production, Scheduling or Shipping
• High energy and ability to wear multiple hats
• Independence, critical thinking, decision making, and people management skills
• Experience with 5S and Lean Methodology is a plus
• Strong communication with internal and external customers (verbal and written)
• Advanced proficiency with computer software essential

Responsibilities

• Demonstrate commitment to safety and follow Safety policies
• Balance customer needs with plant production requirements with Plant Manager
• Develop client/vendor relationships to support CSR and Sales
• Participate in daily production meetings for scheduling, shipping, and inventory
• Monitor production and customer metrics to meet targets for output and on-time delivery
• Develop strategies to optimize production processes and reduce waste
• Collaborate with cross-functional teams to resolve customer issues and corrective actions
• Assist with GMP and Quality training initiatives
• Ensure adequate inventory levels and timely delivery with CSRs and shipping
• Participate in weekly leadership meetings and understand P&L impact
• Coach and develop direct reports and identify high-potential employees
• Ensure timely performance feedback and appraisals

Skills

Leadership

Scheduling

Shipping

Production

Customer service

Decision making

Critical thinking

Communication

Education

Bachelor's degree in Business Administration or Engineering

Tools

AmTech software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Manager

Full-time Regular Houston, TX, US

The Operations Manager's key objective is to meet customers' needs while optimizing operational effectiveness. Additionally, the incumbent will be responsible for plant operations while driving process improvement initiatives associated with production scheduling and shipping.

Direct Reports: Customer Service Manager; Shipping Manager; Planner/Scheduler

Position Responsibilities (including but are not limited to);

• Demonstrate a commitment to Safety and perform job duties in accordance with company Safety policies and procedures.
• Works in concert with the Plant manager to ensure an appropriate balance is maintained between customer and plant production needs.
• Develop strong client and vendor relationships were necessary in support of CSR's and the Sales team.
• Actively participates in daily production meetings to maximize resource use, including production scheduling, shipping, and inventory processes.
• Monitors production & customer performance metrics to ensure targets for output, efficiency, and on-time delivery are met or exceeded.
• Develop and implement strategies to optimize production processes, reduce waste, and improve overall operational efficiency.
• Drive and collaborate with cross-functional teams to resolve customer-related issues and implement corrective actions as needed.
• Assist with all safety protocols, GMP, and Quality training initiatives.
• Collaborate with CSRs and shipping teams to ensure adequate inventory levels and timely delivery.
• Attends weekly leadership meetings; has a working understanding of P&L and how actions impact results.
• Coach and develop direct reports and identify high-potential employees for levels of greater responsibility and scope.
• Ensure performance feedback and appraisals are completed effectively and on time, rewarding and recognizing excellent performance while maintaining accountability.

Qualifications:

• 4-year degree, Business Administration or Engineering preferred
• 5+ years of experience including leadership/supervisory experience is necessary preferably in a management position with experience in Production, Customer Service, Scheduling, and/or Shipping
• You should be high energy and capable of wearing multiple hats
• Position will require a high degree of independence, critical thinking, decision making, and strength in managing a diverse group of people
• Experience with 5S and Lean Methodology is a plus
• Demonstrated management skills with people, processes, and time, along with the ability to manage multiple projects/assignments
• Advanced proficiency with computer software is essential, preferable in AmTech
• Must be process and results-driven with strong communication skills with both internal and external customers, verbal and written.

Why You'll Love Working at Hood Container:

• Career Growth: Ongoing training and development opportunities to help you advance.
• Supportive Culture: Be part of a collaborative team that values trust, honesty, and excellence.
• Industry Impact: Build a future in the growing and sustainable corrugated packaging industry.

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens and customers we serve. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

To learn more about us: To learn more visit hoodcontainer.com or follow us on social media - LinkedIn, Facebook, Instagram, and YouTube.