Operations Manager

Christeyns North America; House (NC); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Life, Long Term Disability, Short Term

AD&D Insurance

Paid Holidays, Vacation, Sick Leave

401k Plan

Job summary

Christeyns North America is seeking a seasoned Operations Leader to oversee manufacturing, warehousing, shipping, and receiving in a high-demand plant environment in North Carolina. You will drive daily production, staffing, and process improvements while maintaining strict safety and quality standards.

You will coach teams, manage performance, and partner with scheduling and engineering to optimize capacity and labor utilization.

Qualifications

• Bachelor's degree or equivalent experience in engineering, operations management, manufacturing, or related field.
• 5+ years of progressive leadership in manufacturing, warehousing, logistics, or similar operations.
• Experience guiding production teams and driving continuous improvement.
• Working knowledge of ERP systems and project/workflow tools.
• Strong leadership and communication to lead cross-functional teams.

Responsibilities

• Lead daily manufacturing, warehousing, shipping, and receiving operations for safe, efficient production and on-time order fulfillment.
• Provide leadership, coaching, and performance management for operations personnel.
• Collaborate with Production Scheduler to execute schedules and provide feedback on capacity and constraints.
• Monitor KPIs and adjust staffing, workflows, and equipment to maximize productivity and safety.
• Coordinate with Plant Engineer on maintenance, capital projects, and process optimization.
• Ensure compliance with quality standards, SOPs, and health & safety requirements.

Skills

Leadership

Operations management

Team development

ERP systems

MS Office

Cross-functional collaboration

Education

Bachelor's degree in Engineering/Operations Management or related field

Equivalent experience

Tools

ERP software (SAP/Oracle)

Microsoft Office Suite

Job description

Position Responsibilities:

• Lead the daily execution of manufacturing, warehouse, shipping, and receiving operations, ensuring safe, efficient, and on-time production and order fulfillment.
• Provide leadership, coaching, and performance management for production, warehouse, shipping, and receiving personnel while fostering a culture of accountability, teamwork, and continuous improvement.
• Partner with the Production Scheduler to execute the production schedule while providing operational feedback related to labor availability, equipment capacity, inventory constraints, quality requirements, and manufacturing efficiencies.
• Evaluate daily production performance and adjust staffing, workflow, equipment utilization, and material movement to maximize productivity while maintaining safety, quality, and customer service objectives.
• Monitor and improve key performance indicators (KPIs) including safety, quality, schedule attainment, labor efficiency, inventory accuracy, warehouse performance, equipment utilization, and on-time shipping.
• Collaborate with the Plant Engineer to coordinate maintenance activities, equipment improvements, capital projects, and process optimization while minimizing operational disruptions.
• Ensure compliance with quality standards, SOPs, environmental regulations, and all health and safety requirements.
• Maintain accurate operational documentation and utilize ERP and workflow management systems to support data-driven decision-making.
• Serve as the operational leader in the absence of production supervisors and provide backup support for production scheduling when required.
• Manage personnel administration for direct reports, including timesheets, PTO, attendance, and other HR-related processes.

Other Duties:

• Demonstrate flexibility and adaptability in response to changing business requirements, actively assuming new responsibilities as needed.
• Communicate any mechanical, quality, or production issues promptly to the Plant Engineer for timely resolution.
• Prioritize job quality by identifying areas for improvement, and actively participate in weekly meetings with senior management to discuss concerns and potential enhancements.
• Adhere to all safety protocols, promptly reporting any discrepancies, issues, or unsafe situations to the appropriate personnel.
• Maintain a clean and organized work environment, promoting workplace efficiency and safety.

Qualifications:

• Bachelor's degree in Engineering, Operations Management, Manufacturing, Supply Chain, or a related field (or equivalent experience).
• Five or more years of progressive leadership experience in manufacturing, warehousing, logistics, or chemical/process operations.
• Demonstrated experience leading production teams and driving continuous improvement initiatives.
• Working knowledge of ERP systems, Microsoft Office, and project/workflow management software.
• Strong leadership, communication, organizational, analytical, and problem-solving skills with the ability to lead cross-functional operations in a fast-paced manufacturing environment.

Physical Requirements:

• Ability to occasionally lift and handle items weighing over 50 lbs without assistance.
• Potential exposure to hazardous chemicals and active chemical ingredients, requiring adherence to safety protocols and procedures.

Compensation and Benefits Package

• Health, Dental, and Vision Insurance
• Life, Long Term Disability, Short Term Disability, and AD&D Insurance
• Paid Holidays, Vacation, and Sick Leave
• 401k Plan