Operations Manager

Christeyns North America; Greenville (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid holidays

Vacation

401k plan

Job summary

Christeyns North America in Greenville, NC is seeking an experienced operations leader to oversee manufacturing, warehouse, shipping and receiving. You will drive safe, efficient, on-time production and ensure compliance with quality and environmental standards.

You will coach and develop teams, partner with the Production Scheduler, monitor KPIs, and lead continuous improvement initiatives using ERP and workflow tools. This is a hands-on role with accountability for performance and safety.

Qualifications

• Bachelor's degree requirement or equivalent experience.
• 5+ years leadership in manufacturing/warehousing/logistics.
• Experience leading production teams and improving processes.
• Proficiency with ERP, MS Office, and workflow/project management tools.

Responsibilities

• Lead daily manufacturing, warehouse, shipping, and receiving operations to ensure safe, on-time production.
• Provide leadership, coaching, and performance management across teams.
• Partner with the Production Scheduler to align production with capacity and inventory.
• Monitor KPIs and drive improvements in safety, quality, and efficiency.
• Coordinate maintenance with Plant Engineer and oversee process optimization.
• Ensure compliance with quality standards, SOPs, and health and safety requirements.
• Maintain accurate operation docs and use ERP/workflow systems for data-driven decisions.
• Serve as operational leader in absence of supervisors and support scheduling.
• Manage personnel admin for direct reports (timesheets, PTO, attendance).
• Demonstrate flexibility and adapt to changing business needs.

Skills

People leadership

Operations management

Continuous improvement

Cross-functional collaboration

Problem-solving

Education

Bachelor's degree in Engineering or related field

Tools

ERP systems

Microsoft Office

Workflow management software

Project management software

Job description

Position Responsibilities:

• Lead the daily execution of manufacturing, warehouse, shipping, and receiving operations, ensuring safe, efficient, and on-time production and order fulfillment.
• Provide leadership, coaching, and performance management for production, warehouse, shipping, and receiving personnel while fostering a culture of accountability, teamwork, and continuous improvement.
• Partner with the Production Scheduler to execute the production schedule while providing operational feedback related to labor availability, equipment capacity, inventory constraints, quality requirements, and manufacturing efficiencies.
• Evaluate daily production performance and adjust staffing, workflow, equipment utilization, and material movement to maximize productivity while maintaining safety, quality, and customer service objectives.
• Monitor and improve key performance indicators (KPIs) including safety, quality, schedule attainment, labor efficiency, inventory accuracy, warehouse performance, equipment utilization, and on-time shipping.
• Collaborate with the Plant Engineer to coordinate maintenance activities, equipment improvements, capital projects, and process optimization while minimizing operational disruptions.
• Ensure compliance with quality standards, SOPs, environmental regulations, and all health and safety requirements.
• Maintain accurate operational documentation and utilize ERP and workflow management systems to support data-driven decision-making.
• Serve as the operational leader in the absence of production supervisors and provide backup support for production scheduling when required.
• Manage personnel administration for direct reports, including timesheets, PTO, attendance, and other HR-related processes.

Other Duties:

• Demonstrate flexibility and adaptability in response to changing business requirements, actively assuming new responsibilities as needed.
• Communicate any mechanical, quality, or production issues promptly to the Plant Engineer for timely resolution.
• Prioritize job quality by identifying areas for improvement, and actively participate in weekly meetings with senior management to discuss concerns and potential enhancements.
• Adhere to all safety protocols, promptly reporting any discrepancies, issues, or unsafe situations to the appropriate personnel.
• Maintain a clean and organized work environment, promoting workplace efficiency and safety.

Qualifications:

• Bachelor's degree in Engineering, Operations Management, Manufacturing, Supply Chain, or a related field (or equivalent experience).
• Five or more years of progressive leadership experience in manufacturing, warehousing, logistics, or chemical/process operations.
• Demonstrated experience leading production teams and driving continuous improvement initiatives.
• Working knowledge of ERP systems, Microsoft Office, and project/workflow management software.
• Strong leadership, communication, organizational, analytical, and problem-solving skills with the ability to lead cross-functional operations in a fast-paced manufacturing environment.

Physical Requirements:

• Ability to occasionally lift and handle items weighing over 50 lbs without assistance.
• Potential exposure to hazardous chemicals and active chemical ingredients, requiring adherence to safety protocols and procedures.

Compensation and Benefits Package

• Health, Dental, and Vision Insurance
• Life, Long Term Disability, Short Term Disability, and AD&D Insurance
• Paid Holidays, Vacation, and Sick Leave
• 401k Plan