Operations Manager

Heritage Pool Supply Group, Inc.; Frisco (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive weekly/bi-weekly pay

Discretionary bonuses

401(k) with company match

Employee Stock Purchase Plan

Paid time off (vacation, sick, holiday

Medical/dental/vision

Flexible spending accounts

Life insurance

Short-term disability

Job summary

Heritage Pool Supply Group, Inc. in Frisco, TX, is looking for an Operations Manager to oversee daily warehouse operations, supervise drivers, loaders, and staff, and ensure prompt, accurate dispatch and inventory control for customer deliveries to job sites.

You will work with the Branch Manager to enforce safety standards, manage equipment maintenance, and drive continuous improvement across logistics, order processing, and customer service.

Qualifications

• High School Diploma or GED required; college coursework advantageous.
• Valid driver's license with clean driving record.
• Experience in warehouse/distribution environments with similar responsibilities.
• Experience in roofing industry is advantageous but not mandatory.

Responsibilities

• Direct and oversee daily warehouse operations including receipt, storage, and distribution of materials.
• Coordinate dispatching of trucks to ensure timely, accurate deliveries to job sites using routing technology.
• Supervise loading/unloading to ensure accurate handling and inventory accuracy.
• Implement inventory control measures: purchasing, cycle counts, pricing, and stock assessment.
• Lead safety audits and meetings to ensure compliance with safety standards.
• Oversee maintenance of logistics equipment to ensure uninterrupted service delivery.
• Track work hours for drivers and staff to ensure proper task allocation and legal compliance.
• Collaborate with Branch Manager to support order processing, end-of-day balancing, and continuous improvement.

Skills

Communication

Customer service

Sales

Organizational skills

Time management

Analytical skills

Leadership

Delegation

Education

High School Diploma or GED

Tools

ERP systems

Microsoft Office

Job description

Position Purpose

The Operations Manager plays a pivotal role in ensuring the efficient and accurate management of warehouse functions, including the supervision of drivers, loaders, and warehouse staff. This position is responsible for overseeing all aspects of dispatch operations, inventory control, and customer service to facilitate prompt and precise delivery of products to job sites. By collaborating with the Branch Manager and maintaining strict adherence to safety and operational standards, the Operations Manager supports the seamless execution of branch operations, thereby enhancing operational efficiency and customer satisfaction in alignment with the company's strategic objectives.

Key Responsibilities

• Direct and oversee daily warehouse operations, ensuring efficient receipt, storage, and distribution of building materials in alignment with corporate standards.
• Manage and coordinate the dispatching of trucks to guarantee timely and accurate deliveries to job sites, optimizing routes for safe and effective transportation by properly utilizing SRS routing technology
• Supervise the loading and unloading processes, ensuring prompt and precise handling of orders for vendors and customers, while maintaining inventory accuracy.
• Implement and manage comprehensive inventory control measures, including purchasing, weekly cycle counts, pricing strategies, and the evaluation of damaged or outdated stock, to optimize stock levels and reduce waste.
• Lead and conduct safety audits and meetings to ensure full compliance with company safety standards, fostering a secure and hazard‑free work environment.
• Oversee the maintenance and operational readiness of all logistics equipment, including tractors, trailers, and forklifts, to ensure uninterrupted service delivery.
• Administer and track work hours for the drivers and warehouse staff to ensure proper task allocation and adherence to labor regulations.
• Collaborate with the Branch Manager to support overall branch operations, including order processing, end‑of‑day balancing, and facilitating continuous improvement initiatives across all functional areas.

Minimum Qualifications

• Proven excellence in verbal and written communication.
• Stellar interpersonal and customer service capabilities.
• Superior sales acumen and customer service prowess.
• Remarkable organizational skills with a keen eye for detail.
• Effective time management, demonstrating a consistent ability to meet deadlines.
• Robust analytical and problem‑solving abilities.
• Established supervisory and leadership competencies.
• Competence in prioritizing and delegating tasks efficiently.
• Capacity to perform optimally in fast‑paced and occasionally high‑pressure environments.
• Proficiency in Microsoft Office Suite or analogous software.
• Aptitude for executing mathematical calculations related to discounts, interests, commissions, proportions, and percentages.
• Mastery of the English language for reading purchase orders and effective team communication.
• Valid driver's license with a clean driving record is essential.
• Proficiency in local area navigation and efficient truck routing.
• Familiarity with ERP systems is considered beneficial.

Minimum Education

• A High School Diploma or GED is required. College-level coursework is considered advantageous.

Minimum Years Of Work Experience

• Minimum of 1-2 years of related experience and/or training in operations management.
• Practical experience in warehouse, distribution center, shipping, or receiving environments with comparable responsibilities.
• Experience within the roofing industry is advantageous but not mandatory.

Certifications

• Forklift Certification - Preferred.
• Class A or B Commercial Driver's License (CDL) - Preferred.

Job Location

Heritage Pool Supply - Frisco

10550 John W. Elliott Dr STE 100 Frisco, TX 75033

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.