Operations Manager

Compass Group USA; Fremont (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

FSAs

Personal Leave

Job summary

Bon Appetit Management Company, part of Compass Group USA, is seeking an Operations Manager to support the Regional Vice President with planning, evaluating, implementing and reporting on departmental operations. The role acts as a liaison to customers and leads cross-functional initiatives.

The successful candidate will oversee budgeting, cost control, staff supervision, and strategic planning across university campuses, travel 50%, and occasional evenings or grave shifts.

Qualifications

• Minimum Four year college degree.
• 5-10 years progressive POM management & leadership experience with cost containment.
• Experience in College/University Facility.
• Visionary leader with strong management, planning and communications skills.
• General business acumen.
• Excellent interpersonal skills.
• High customer service and quality attitude, with great communication.
• Public speaking skills.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a fast paced, changing environment.
• Exhibits initiative, responsibility, flexibility and leadership.

Responsibilities

• Lead overall departmental operations planning, directing, and evaluation.
• Provide fiscal oversight and financial reporting; identify cost controls.
• Supervise unit leadership and staff within the department.
• Participate in short- and long-term departmental goal development.
• Advise on administration of university-wide programs and initiatives.
• Contribute to strategic plans and integrated program development.
• Coordinate cross-department activities to avoid conflicts.
• Monitor processes, compliance, and internal controls; report to management.
• Advise on new policies or revisions; support policy implementation.
• Stay informed on developments; participate in training and professional development.
• Serve on committees and user groups as requested.

Skills

POM management

Leadership

Cost containment

Interpersonal skills

Public speaking

Communication

Multi-tasking

Education

Four year college degree

College/University facility experience

Tools

Excel

Word

Job description

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Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

At the direction of the RVP, the Operations Manager will provide assistance and support to the RVP for departmental functions to include planning, evaluating, implementing and reporting on departmental operations. The Operations Manager is responsible for providing assistance in the oversight of business activities, strategic planning and development, and program administration. One of the roles of the Operations Manager is to function as departmental liaison to customers.

Key Responsibilities:

• Assists with the overall leadership for all departmental functions to include managing, planning, directing, and evaluating departmental operations.
• Provides fiscal oversight of operations and provides financial reports to the RVP. Recommends and evaluates cost control compliance and seeks new and innovative ways to reduce costs of labor and materials.
• Directly supervises and maintains responsibility for their unit within the department, including directing the efforts of and supervising management and other staff members.
• Participates in the development of short-term and long-term departmental goals and objectives
• Provides advice and input in matters pertaining to the administration of University-wide programs and initiatives that involve the Company.
• Provides advice and input in managing strategic plans and the development of integrated programs.
• At the discretion of the RVP, serves as liaison and assists in the coordination of activities across departments to ensure that departments are not working at cross purposes to others.
• Monitors, evaluates and provides advice on process development, compliance and internal controls and provides information and reporting to management.
• Advises with developing, and implementing new policies or revisions to existing policies.
• Stays abreast of developments in the field and participates in training and professional development sessions.
• Serves on various committees and user groups as requested.

Preferred Qualifications:

• Minimum Four year college degree
• Five to tenyears progressivePOM management & leadershipexperienceand a proven record of cost containment in a large complex organization.
• Experience in College/University Facility required.
• Leader who is visionary with strong management, planning and communications skills. Must have the ability to see and understand the inter-connections between various operating units.
• General business acumen.
• Excellent interpersonal skills.
• High Customer Service and quality attitude, with great communication skills.
• Public speaking skills.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a fast paced, changing environment.
• Exhibits initiative, responsibility, flexibility and leadership.

Requires some travel 50% - Sunnyvale and different areas of fremont, need to be able to work weekends, including and not limited to grave shift 8pm to 5am, excel and word knowledge , certification that are a plus forklift pallet jack certification, hands on is a must , ServSafe certified , preferred with culinary background and font of the house experience, assist with menu developing as needed, assist overseeing 80+ employees

Bon Appetit is a member of Compass Group USA.

Associates at Bon Appetit are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Bon Appetit maintains a drug-free workplace.

Nearest Major Market: San Francisco

Nearest Secondary Market: Oakland

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