Operations Manager

Red Oak Sourcing; Foxborough (MA); Hybrid; USD 78,000 - 141,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Red Oak is seeking an analytical, collaborative Manager to oversee day-to-day operations, support CVS Health and Cardinal Health, and drive timely supply chain solutions for business continuity. The role emphasizes problem-solving, mentorship, and acting as the trusted contact for internal and external stakeholders.

The position requires a Bachelor's degree and 3+ years in a related field, with a strong emphasis on data interpretation, cross-functional collaboration, and delivering service level

Qualifications

• Bachelor's Degree required; 3+ years in agile business environment, operations, analytics, account management or related field.
• Demonstrated ability to coach and develop professional-level talent.
• Able to analyze and interpret large datasets; identify trends, ensure data accuracy, resolve discrepancies.
• Results-driven in fast-paced environments; strong sense of urgency.

Responsibilities

• Oversee daily activities to resolve supply chain issues, ensure efficiency, and act as primary escalation point for analysts.
• Coach senior analyst team members to support growth and performance.
• Oversee seasonal planning, in-season supply management, and present weekly cross-functional updates.
• Lead business reviews across teams on data findings and insights.
• Present data-driven service level insights weekly to cross-functional teams.

Skills

Analytical

Collaborative

Coaching/mentoring

Data analysis

Problem solving

Team leadership

Learning aptitude

Communication

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

Red Oak is a joint venture between two Fortune 20 leading healthcare companies, CVS Health and Cardinal Health, responsible for securing generic pharmaceuticals for both organizations. Pharmaceutical Sourcing team is comprised of industry experts, strategists, and entrepreneurial thinkers who apply innovative strategies to bring generic pharmaceuticals to market more efficiently.

Enjoy the best of both worlds with our hybrid schedule! Work from the comfort of home on Mondays and Fridays and join the team in our welcoming office space on Tuesdays, Wednesdays, and Thursdays for collaboration and connection.

Position Summary:

We are seeking an analytical, collaborative, and relationship-driven Manager. This highly visible role is responsible for overseeing day-to-day business operations, supporting CVS Health and Cardinal Health operational activities, and driving timely supply chain solutions to ensure business continuity with a strong focus on service level. This individual must be comfortable solving problems, suggesting solutions, developing team members, and serving as a trusted point of contact for both internal and external stakeholders.

Responsibilities:

• Oversee daily activities related to resolving supply chain issues while ensuring efficiency, quality, and consistency and timelines of deliverables, and serving as the primary escalation point for analysts
• Coach senior analyst team members to support their growth and performance
• Oversee timelines and milestones for Cough/Cold/Flu seasonal planning, in-season supply management, weekly presentation to cross functional teams of relevant supply updates, and collaborate with Director on executive level summaries
• Oversee business reviews staying aligned across relevant teams on data findings
• Present relevant data driven service level insights weekly to cross functional teams
• Field questions from CVS and Cardinal Health organizations, prioritize work to deliver continuity of business support while consistently demonstrating a business case mentality
• Collaborate with several internal Red Oak teams to coordinate business activities related to stock flow (e.g., coverage, volume), global supply chain logistics, contracting for product, and related critical items to ensure best in class operations
• Identify risks and/or opportunities, and communicate findings clearly to Director of Operations

Qualifications:

• Bachelor's Degree; minimum of 3+ years of experience working in an agile business environment, operations, analytics, account management or a relevant field
• Demonstrated strong aptitude for learning, with a collaborative and curious approach to problem-solving
• Demonstrated ability and desire to coach and develop professional-level talent through mentorship, feedback, and day-to-day leadership
• Demonstrated ability to analyze and interpret large datasets while applying critical thinking skills to identify trends, validate data accuracy, resolve discrepancies, and ensure alignment with business objectives, and deliverables
• Results-oriented mindset with a track record of success in fast-paced, dynamic environments and a strong sense of urgency
• Ability to prioritize and consistently deliver on multiple concurrent deliverables
• Excellent organizational, verbal and written communication, collaboration, and relationship building skills
• Proficiency in Microsoft 365 applications, particularly Excel and PowerPoint
• Ability to travel occasionally

Preferred Qualifications:

• Prior work experience related to generic pharmaceutical industry
• Prior work experience successfully mentoring or training team members

The typical pay range for this role is: $78,000.00 - $141,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offered will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a Red Oak bonus in addition to the base pay range listed above.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.