Operations Manager

Universal Logistics Holdings; Flint (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Universal Logistics is seeking a Warehouse Operations Leader in Flint, MI, supporting General Motors. You will oversee daily warehouse activities, supervise supervisors and hourly staff, and ensure safety and quality while driving improvements across the operation.

The role requires 3–5 years of leadership in a warehouse setting, strong communication, and proficiency with WMS and reporting tools. This position offers a full-time schedule with competitive compensation and benefits.

Qualifications

• Bachelor's degree preferred; equivalent experience considered.
• 3–5 years of leadership experience in warehouse/logistics environment.
• Demonstrated experience leading large teams in fast-paced operations.
• Strong leadership, communication, organizational, and employee development skills.
• Experience managing customer relationships and delivering high levels of service.
• Proficiency with MS Office, WMS, inventory systems, and operational reporting tools.
• Strong analytical, problem-solving, and decision-making abilities.
• Experience with KPIs, labor planning, inventory accuracy, productivity, and quality metrics.
• Ability to manage multiple priorities with safety and execution focus.
• Flexibility to support business needs outside normal hours when required.

Responsibilities

• Lead and oversee daily warehouse operations including inventory management, sequencing, material flow, shipping, receiving, and production support for General Motors operations.
• Supervise and develop supervisors and hourly employees; maintain appropriate staffing levels.
• Monitor productivity, quality, inventory accuracy, attendance, and safety performance to meet customer and company goals.
• Build and maintain customer relationships through proactive communication and responsive operational support.
• Drive continuous improvement initiatives focused on efficiency, process standardization, and cost reduction.
• Analyze operational metrics to identify trends, address issues, and improve results.
• Ensure compliance with customer requirements, company policies, and safety standards.
• Investigate operational challenges, determine root causes, and implement corrective actions.
• Partner with HR, Maintenance, Engineering, and customer teams to support objectives.
• Prepare, review, and communicate operational reports, staffing plans, and KPIs.
• Support new business opportunities, customer launches, and growth initiatives.
• Promote a culture of accountability, teamwork, safety, and continuous improvement.

Skills

Leadership

Communication

Organizational skills

MS Office

WMS

Inventory systems

Operational reporting

Analytics

KPIs

Labor planning

Safety compliance

Education

Bachelor's degree in Logistics/Supply Chain/Business

Tools

Warehouse Management Systems (WMS)

Inventory software

Reporting tools

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?
Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area.

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third-party logistics (3PL) provider offering customized supply chain solutions across North America. Through experienced leadership, proven operational processes, and advanced technology, LINC delivers warehousing, transportation, inventory management, sequencing, and value-added logistics services for some of the world’s largest manufacturers.

This position is based in Flint, Michigan , supporting General Motors operations. The facility provides warehousing, inventory management, sequencing, material flow, and production support services that are critical to maintaining customer production schedules and operational performance.

Key Responsibilities

• Lead and oversee daily warehouse operations, including inventory management, sequencing, material flow, shipping, receiving, and production support activities for General Motors operations.
• Supervise, coach, and develop supervisors and hourly employees while ensuring appropriate staffing levels are maintained.
• Monitor productivity, quality, inventory accuracy, attendance, and safety performance to meet customer and company expectations.
• Build and maintain strong customer relationships through proactive communication and responsive operational support.
• Drive continuous improvement initiatives focused on operational efficiency, process standardization, and cost reduction.
• Analyze operational metrics and performance data to identify trends, address issues, and improve results.
• Ensure compliance with customer requirements, company policies, and all safety standards and procedures.
• Investigate operational challenges, determine root causes, and implement corrective actions.
• Partner with Human Resources, Maintenance, Engineering, and customer teams to support business objectives.
• Prepare, review, and communicate operational reports, staffing plans, and key performance indicators.
• Support new business opportunities, customer launches, and operational growth initiatives.
• Promote a culture of accountability, teamwork, safety, and continuous improvement.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business, Operations Management, or a related field preferred. Equivalent experience will be considered.
• 3-5 years of leadership experience within a warehouse, manufacturing, automotive, logistics, distribution, or 3PL environment.
• Demonstrated experience leading large teams in a fast-paced operation.
• Strong leadership, communication, organizational, and employee development skills.
• Experience managing customer relationships and delivering high levels of service.
• Proficiency with Microsoft Office, Warehouse Management Systems (WMS), inventory systems, and operational reporting tools.
• Strong analytical, problem-solving, and decision-making abilities.
• Experience working with KPIs, labor planning, inventory accuracy, productivity, and quality metrics.
• Ability to manage multiple priorities while maintaining a strong focus on safety and execution.
• Flexibility to support business needs outside of normal operating hours when required.