Operations Manager

Motion Industries; Fairmont (WV); On-site; USD 55,000 - 75,000; Full time

Job summary

Motion Industries in Fairmont, WV is seeking an Operations Manager to develop, manage and deliver support services to our sales force. The role serves as a liaison between customers, the sales team and distribution, ensuring smooth operations and timely responses.

The position emphasizes maintaining branch sales support, pricing discipline, invoicing accuracy, and inventory management. A high school diploma or GED with five or more years of related experience is typically required.

Qualifications

• High school diploma or GED plus five or more years of related experience.

Responsibilities

• Maintains all sales support activities at the branch.
• Trains sales staff on systems, databases, and processes.
• Provides customer support including order processing and informing customers of shortages, delivery dates, and price changes.
• Implements and maintains pricing per policies.
• Manages collections and accounts payable activities at the branch.
• Prepares reports on customer inquiries, sales trends, complaints, deliveries, or service issues.
• Addresses order problems with customers and suppliers.
• Manages inventory to meet annual turn goals.
• May fill in for other lower-level roles within the branch.

Skills

MS Office

Communication skills

Leadership

Financial calculations

Reporting

Multitasking

Interpersonal skills

Education

High school diploma or GED

Job description

Fairmont, WV, USA

Full time

R26_0000029261

SUMMARY

The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales. The Operations Manager acts as liaison between customers, our sales force, and distribution.

JOB DUTIES

• Maintains all sales support activities at the branch.
• Trains sales staff on sales related systems, databases, and associated processes.
• Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all Accounts Payable activities within the branch including expense, inventory and freight invoices, and debit memos.
• Prepares reports related to customer inquiries, sales trends, customer complaints, delivery, or service problems.
• Assists customers and suppliers to resolve order problems.
• Manages inventory for Branch, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• May fill in for other lower-level roles within the branch.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Proficient in Microsoft Office.
• Excellent communication and presentation skills to all levels of employees.
• Industry and sales experience preferred.
• Ability to perform financial calculations and generate reports.
• Demonstrated people and leadership skills with a record of achieving positive business results.
• Ability to manage multiple responsibilities and projects.
• Professional, self-motivated employee with excellent interpersonal skills.
• Exemplary work ethic and decision-making ability.

PHYSICAL DEMANDS

May be required to be on-call on nights or weekends, depending on need.

LICENSES & CERTIFICATIONS

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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