Operations Manager

LaneHelp; Eugene (OR); On-site; USD 55,000 - 64,000; Full time

Job summary

The University of Oregon in Eugene seeks an Operations Manager for the External Relations Office to oversee day-to-day operations, budget administration, data reporting, and board administration, working closely with university leaders, donors, alumni, and community partners.

This in-office role coordinates staff, calendars, travel, briefing materials, and communications to advance fundraising, alumni engagement, and strategic initiatives across external relations activities.

Qualifications

• Three years of administrative, operational, or program support experience.
• Two years of event or program coordination and logistics experience.
• Two years working with budgets, data analysis, reporting, or CRM systems.

Responsibilities

• Oversee day-to-day office operations and External Relations Office budget.
• Coordinate data analysis, CRM reporting, and administrative processes.
• Serve as liaison to board of advisors and support donor stewardship and alumni engagement.

Skills

Administrative coordination

Budget management

Data analysis & reporting

Education

Bachelor’s degree or equivalent

Tools

CRM systems

Job description

Join Our Team as Operations Manager Are you a highly organized professional who thrives in a fast-paced, relationship-driven environment? We are seeking an experienced Operations Manager to lead the day-to‑day operations of our External Relations Office, supporting fundraising, alumni engagement, and strategic initiatives. In this dynamic role, you'll oversee office operations, budgets, reporting, board administration, and staff supervision while partnering closely with university leaders, donors, alumni, and community stakeholders. This is an exciting opportunity for someone who enjoys balancing strategy and execution, building effective processes, and contributing to the success of a mission‑focused organization. Primarily in-office, M-F; some evening and weekend work required.

Department: Lundquist College of Business

Appointment Type and Duration: Regular, Ongoing

Salary: $55,000 - $64,000 per year (commensurate with experience)

Compensation Band: OS-OA05-Fiscal Year 2026-2027

FTE: 1.0

Application Review Begins

November 9, 2026; position open until filled

Salary offers are based on qualifications, experience, and the University’s equitable pay practices in accordance with the Oregon Equal Pay Act.

Department Summary

Since 1914 the Charles H. Lundquist College of Business has taught its students the critical skills they need to think for themselves, to be leaders in a dynamic world, and to make better decisions on behalf of the people and resources they manage. We are a top business school with a unique mission and vision that draws strength from our links to the Pacific Rim and the distinctive qualities of Oregon culture: innovation, sustainability, active lifestyles, financial stewardship, and respect for individuality and diversity within an increasingly global community. The Lundquist College of Business Mohr Career Services, Office of Industry and Alumni Engagement team serves approximately 5,000 students on the Eugene campus.

The External Relations Office serves as the private fundraising arm of the College. They provide information and expertise to help individuals, businesses, foundations, and associations make gifts through annual donations, estate planning, stock transfers, real estate, endowment support, and corporate partnerships. Development and External Relations also stewards relationships with alumni, donors, leaders, and business partners throughout the world; coordinates events that bring business leaders, alumni, and companies to campus; supports alumni chapters; catalyzes connections to our centers of excellence; and coordinates communication and outreach strategies.

Position Summary

The Operations Manager (Manager) serves as the lead administrator and oversees operational , administrative, and programmatic functions in a fast‑paced environment. The position managers day‑to‑day office operations, administers the External Relations Office operating budget, oversees data analysis and CRM reporting, and develops and implements processes, , procedures, and administrative practices that support fundraising, alumni engagement, and other external relations activities.

Working closely with the Senior Director of Development and external relations leadership team, the position manages strategic initiatives, advises on operational priorities, and coordinates activities that support donor cultivation, stewardship, constituent engagement, and organizational effectiveness.

The Manager provides high‑level administrative support to the Senior Director and other development directors as needed, including management of complex calendars, travel coordination, preparation of briefing materials and presentations, and communication with internal and external constituents.

The position serves as the primary liaison to the External Relations Office Board of Advisors and is responsible for board operations, meeting administration, communications, records management, tracking board terms and bylaws, and implementation of board‑related activities and initiatives.

The Manager supervises classified staff and student employees, manages office resources and workflows, and serves as a key liaison with the Dean’s Office, University Advancement, the Office of Alumni and Industry Relations, and other university partners.

Minimum Requirements

• Three years of experience providing administrative, operational, or program support, including experience coordinating multiple priorities and managing day‑to‑day office or program operations.
• Two years of experience coordinating and executing events or programs, including managing logistics, communications, vendors, schedules, and other event‑related activities.
• Two years of experience with budget management, data analysis, reporting, and/or database/CRM systems, including tracking expenditures and preparing information to support operational or strategic decision‑making.

Professional Competencies

• Strong organizational and time management skills, with the ability to manage multiple priorities, deadlines, and frequent interruptions in a fast‑paced environment.
• Ability to exercise independent judgment, discretion, and diplomacy when handling confidential and sensitive information and interacting with a diverse range of stakeholders.
• Strong attention to detail and the ability to follow through on assignments, maintain accurate records, and ensure work is completed effectively and on schedule.

Preferred Qualifications

• Bachelor’s degree or equivalent combination of education and experience in business administration, communications, nonprofit management, higher education, or a related field.
• Experience with budget management, data analysis, reporting, and/or database/CRM systems.
• Experience working in a higher education, nonprofit, development, or similarly complex organizational environment.
• Supervisory experience, including assigning and evaluating work, training staff, coordinating workloads, and addressing performance or employee relations matters.

FLSA Exempt: Yes

All offers of employment are contingent upon successful completion of a background check.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website .

The University of Oregon is an equal‑opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541‑346‑5112.

UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy‑related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here .

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