Operations Manager

Becton Dickinson NA; Durham (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

BD's Distribution Manager leads the distribution center operations, coordinating with manufacturing leadership to ensure safe, efficient, compliant, and cost-effective performance. This role requires strong leadership and hands-on oversight of staffing, scheduling, and process improvements in a regulated environment.

The position emphasizes WMS and LMS data usage, space optimization, and cross-functional collaboration with management, office, and warehouse personnel to support BD's quality

Qualifications

• High School Diploma or GED required with several years of distribution/manufacturing experience.
• Bachelor's degree preferred in Manufacturing, Distribution, Supply Chain, or related field.
• Leadership experience: 2+ years in a management role.

Responsibilities

• Oversee safe, compliant, and cost-effective operation of the distribution center.
• Direct staffing and scheduling based on volumes and customer requirements.
• Develop and maintain WMS procedures and utilization.
• Monitor space and capacity, implement improvements as business volumes change.
• Use LMS data to drive productivity and performance.
• Promote BD values of Quality, Integrity, and Service.

Skills

People leadership

WMS knowledge

GMP/SOP knowledge

Inventory management

Analytical skills

Project management

Communication

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Warehouse Management System (WMS)

LMS data tools

Job description

Position Summary

The Distribution Manager provides management oversight for all activities within the distribution center and serves as a key liaison between warehouse operations and manufacturing senior leadership. This role is accountable for the safe, efficient, compliant, and cost-effective operation of the facility and equipment.

Key Responsibilities

• Develop and direct programs to ensure the efficient and cost-effective operation and utilization of the facility.
• Maintain awareness of current and anticipated work volumes to ensure appropriate staffing and scheduling based on customer requirements.
• Provide direction in the development and maintenance of warehouse management systems.
• Evaluate space utilization and recommend and implement changes to increase capacity as business volumes change.
• Use Labor Management System (LMS) data to monitor productivity and drive performance toward established goals.
• Foster a positive, structured, and accountable work environment that encourages open communication and reflects BD's values of Quality, Integrity, and Service.
• Review warehouse procedures and recommend improvements to ensure efficient operation and utilization of equipment.
• Ensure compliance with applicable government regulations.
• Support warehouse security and promote a safe working environment.
• Develop and maintain effective communication with management, office, and warehouse personnel.
• Participate in customer quality programs and process improvement project teams.
• Develop a working knowledge of all warehouse leadership responsibilities to provide support and coverage during absences and vacations.
• Work a flexible schedule and/or travel as required.

Minimum Qualifications

• High School Diploma or GED with 5-10 years of relevant experience in manufacturing, distribution, supply chain, business operations, or a related area.
• 2+ years of proven leadership experience.
• Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Preferred Qualifications

• Bachelor's degree, preferably in Manufacturing, Distribution, Supply Chain, Business, or a related field.
• 3-5 years of leadership experience.

Knowledge and Skills

• Knowledge of inventory management and Warehouse Management Systems (WMS).
• Knowledge of GMPs, SOPs, and work instructions, with the ability to develop techniques that support adherence to quality standards.
• Strong analytical and problem-solving skills, including the ability to review, compare, interpret, and apply information.
• Strong people leadership skills, including developing, coaching, listening, collaborating, and delegating.
• Project management skills.
• Excellent organizational and time management skills.
• Knowledge of product distribution principles and methods.
• Knowledge of P&L within a regulated distribution services environment.

Physical Demands

The physical demands described are representative of those required to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with applicable laws. The role regularly requires walking, standing, stooping, kneeling, balancing, crouching, reaching, pushing/pulling, grasping, hearing, twisting, lifting, and repetitive use of the hands, wrists, and fingers. Occasional climbing may be required. Some areas may require lifting more than 50 pounds. The associate must have vision corrected to 20/40 in each eye and hearing sufficient to safely operate Material Handling Equipment (MHE) in a manufacturing/distribution environment.

Work Environment

The work environment has moderate to loud noise levels and regularly involves working near moving mechanical equipment, exposure to potentially precarious situations, and temperature variations. Occasional exposure to fumes or airborne particles may occur.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers .

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Primary Work Location: USA NC - Durham - Roche Drive

Additional Locations: Work Shift