Operations Manager

Great Expressions Dental Centers; Cuyahoga Falls (OH); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical and Prescription Coverage

Vision Plan

401(k) Traditional and Roth

Health Savings Account

Flexible Spending Accounts

Mentorship with Area Manager

Life Insurance

Disability Insurance

Employee Assistance Program

Vacation and Holidays Pay

Referral bonus opportunities

Job summary

Great Expressions Dental Centers is seeking a Dental Operations Manager to ensure the smooth operation of our dental practice and high-quality patient care. You will lead teams, uphold standards, and drive continuous improvement through strategic planning and collaboration.

The role emphasizes organizational excellence, proactive leadership, and strong communication skills to align operations with patient outcomes and business goals.

Qualifications

• Patient-centric approach with focus on patient care and experience.
• Proven ability to lead and motivate teams toward common goals.
• Meticulous attention to detail and commitment to quality and accuracy.
• Strategic, data-driven planning and problem solving for improvements.
• Strong organizational and time management skills for multi-task environments.
• Clear, effective communication with staff and stakeholders at all levels.
• Strong financial understanding including P&L and cost management.

Responsibilities

• Oversee the seamless functioning of the dental practice and patient care delivery.
• Lead and mentor dental operations teams to optimize performance.
• Collaborate with leadership to implement process improvements and standards.

Skills

Patient-Centric

Leadership

Detail Orientation

Goal-Driven

Time Management

Communication

Financial Acumen

Education

Associate/Bachelor's in healthcare administration or business

Tools

Dental software systems

Microsoft Office Suite

Job description

What You’ll Do…

Are you an experienced Dental Operations Manager ready to make a significant impact? Great Expressions Dental Centers is seeking a highly skilled and seasoned professional to join our growing team. As the Dental Operations Manager, you will be a key player in ensuring the seamless functioning of our dental practice and delivering exceptional patient care.

What You’ll Do…

Are you an experienced Dental Operations Manager ready to make a significant impact? Great Expressions Dental Centers is seeking a highly skilled and seasoned professional to join our growing team. As the Dental Operations Manager, you will be a key player in ensuring the seamless functioning of our dental practice and delivering exceptional patient care.

What You’ll Bring To The Team…

• Patient‑Centric Focus: Committed to delivering exceptional patient care and experiences, you prioritize exceeding expectations for a positive overall experience.
• Inspiring Leadership: With a dynamic approach, you captivate and lead teams effectively, fostering collaboration and motivation towards common goals.
• Meticulous Detail Orientation: Maintaining a meticulous detail‑oriented approach, you ensure precision and accuracy in all tasks, upholding the highest standards of quality.
• Goal‑Driven Approach: Grounded in dedication to setting and achieving objectives, you thrive on challenges, utilizing strategic planning and data‑driven problem solving for continuous improvement.
• Organized Time Management: Adeptly managing tasks and responsibilities with strong organizational skills, you prioritize, execute projects, and balance competing demands efficiently.
• Clear and Effective Communication: Possessing articulate communication skills, you excel in conveying messages clearly and succinctly, fostering understanding and collaboration.
• Financial Acumen: With a comprehensive understanding of financial concepts, including profit and loss (P&L), you bring a strategic perspective to financial management, contributing to overall organizational success.

Perks of the job…

• Medical and Prescription Coverage administered by Blue Cross Blue Shield
• Access to the Nation’s Best Employee Dental Program
• Vision Plan
• 401(k) (Traditional and Roth) administered by Fidelity
• Health Savings and Flexible Spending Accounts
• Career path for advancement and regular mentorship sessions with your Area Manager, Dental Office Operations
• Basic Life (up to $50k at no cost) and AD&D Insurance
• Optional Short‑Term Disability, Long‑Term Disability and Term Life Insurance
• Power of One Rewards and Recognition
• Employee Assistance Program
• Vacation and Holiday PayReferral bonus opportunities

Pay information…

• Competitive base pay - PLUS MONTHLY BONUSES!

It would be even better if you also had…

• Associate Degree/Bachelor's degree in healthcare administration, business management, or a related field.
• Prior experience in dental operations management or a comparable role within the healthcare sector.
• Must have and maintain an active driver's license, to comply with the organizations annual motor vehicle requirements for travel during work hours to include making daily bank runs.
• Proficiency in dental software systems and Microsoft Office Suite.

About GEDC…

Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence.

#IND7

GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.