Operations Manager

Clayton; Crossville (TN); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Competitive 401K with company matching

Tuition reimbursement

Employee Assistance Programs

Paid parental leave

Clayton Impact volunteering time

Job summary

Clayton is seeking an Operations Manager to oversee all phases of window manufacturing, working with a cross-functional team including Production, Materials, Sales, HR, and Engineering. The role emphasizes leadership, budget development, and process improvement to cut lead-times and costs.

Qualified candidates bring 5–7 years in manufacturing operations, strong safety focus, and proven ability to drive performance through Lean methods and Kaizen principles.

Qualifications

• Bachelor’s degree in business/operations or related field required.
• Minimum 5–7 years in Production or Operations management in manufacturing.
• P&L and commercial responsibility experience preferred.
• Prior experience in window production or related manufacturing is a plus.

Responsibilities

• Provide leadership, coaching, and direction for personnel development and engagement.
• Review production performance and identify training opportunities as needed.
• Ensure safety compliance and promote a safety-first culture.
• Lead by example to create a motivating environment across functions.
• Develop and approve budgets and monitor performance against objectives.
• Improve production processes using Lean, 6S, Kaizen, Six Sigma, and TQM.
• Coordinate use of facilities, equipment, materials, and manpower.

Skills

Planning & organization

Interpersonal & communication

MS Word & Excel

Detail-oriented & multi-tasking

Safety compliance

Adaptability in fast-paced env

Drug screen & pre-employment physical

Education

Bachelor’s Degree in Business, Operations, Management, or related field

Tools

Microsoft Word

Microsoft Excel

Job description

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes. From entry-level to more experienced positions, we’re actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you’re in the office, in the field, or on the floor. As a member of our team you’ll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

The Operations Manager is responsible for supervising all phases of the window manufacturing process, working directly with Production Manager, Area Coordinators, Team Leaders, EHS Manager, Materials Manager, Maintenance and TMX Manager.

Specific Duties / Responsibilities:

• Provide sound leadership, coaching, mentoring, and direction for personnel development and employee engagement
• Reviewing production performance and identifying training opportunities of production personnel as necessary
• Be safety minded and ability to put Safety 1st - Ensure compliance with company & occupational health & safety regulations
• Lead by example, setting a positive tone for the organization, creating a motivating work environment and elevating the overall team member experience across functions
• Develop and approve the business’ budget and operational objectives, and monitor performance against same
• Improve production processes for the purpose of improving overall quality, reducing lead-times, and lowering costs of operations by utilizing Lean Manufacturing methods, 6S, Kaizen, Six Sigma, Total Quality Management, etc. applications where necessary
• Establish production objectives & monitor Plant performance to established objectives
• Coordination of the utilization of plant facilities, equipment, materials and production manpower
• Determine the success of the business through leadership, development, and coordination of efforts by the management group – Production, Materials, Sales, HR & Engineering
• Ensure high standards of quality & customer satisfaction
• Establish and monitor overall performance for production and quality standards
• Develop and implement short- and long-range strategies and objectives
• Promoting positive corporate relations with customers
• Identify new materials, processes & technologies which if applied to our business could have a positive impact on our profitability
• Other duties and responsibilities as assigned.

Education/Experience:

• Bachelor’s Degree in Business, Operations, Management, or related field required.
• Minimum 5-7 years’ experience in Production Management, Operations Management in manufacturing environment required.
• Prior experience in Production / Operations for manufactured windows, supply / distribution preferred.
• Prior P & L and commercial responsibility is required.

Qualifications:

• Excellent planning and organizational skills
• Well-developed interpersonal and communication skills at all levels
• Microsoft Word, Excel, as well as strong math skills
• Must be detail-oriented and can multi-task effectively
• Demonstrated adherence to safety protocols
• Ability to adapt quickly and make sound decisions in a changing, fast-paced work environment
• Pass a drug screen and pre-employment physical

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00018

Clayton Supply