Operations Manager

ZARA; Costa Mesa (CA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Internal promotion

Training programs

Social projects

Job summary

Zara USA, Inc. in Costa Mesa, CA is seeking an Operations Manager to oversee day-to-day store operations, balancing stockroom and shop floor tasks while delivering exceptional customer service.

You will lead a team, optimize replenishment, and motivate staff while analyzing data to drive KPIs and reduce stock loss. The role offers a competitive salary and access to employee discounts and growth opportunities. Join a fast-paced, global fashion brand focused on sustainability and inclusivity.

Qualifications

• Experience managing stockroom operations and replenishment.
• Proven ability to lead and develop a team.
• Strong focus on customer service and store experience.

Responsibilities

• Monitor and organize the store's stockroom and replenish processes.
• Overlook and improve delivery procedures.
• Motivate, encourage and inspire the team.
• Analyze data to improve KPIs and minimize stock loss.

Skills

Stockroom operations

People management

Customer service

Data analysis

KPI analysis

Job description

Zara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person.

How we imagine you

You are passionate, curious, motivated and dynamic, with something different to contribute. You are detail-oriented, creative and proactive and are looking for a challenging yet rewarding career in fashion. You are able to multitask between your key responsibilities.

You love fashion and celebrate self-expression. You have excellent analysis, prioritization and organizational skills. You have a track record of stockroom operations, people management and an understanding of customer service. At Inditex you will find more than a job.

What we expect from you

As an Operations Manager, you are accountable in supporting the day to day running of the store operations, balancing your time between the stockroom and shop floor. Some of your main responsibilities will be:

• Monitoring and supporting the organization of the store’s stockroom and replenishment process.
• Overlook and improve delivery procedures.
• Motivate, encourage and inspire your team.
• Support in the analysis of data to improve KPIs and minimize stock loss.

Compensation range: $55,000 - $80,000

* Zara, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future.

What we offer:

In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands and a variety benefit package where you can find a wide range of discounts.

Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more!

Zara USA, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.