Operations Manager

Zenith USA; Chicago (IL); On-site; USD 50,065 - 66,360; Full time

Benefits offered by this job

Medical coverage

Dental and vision

401K

Tuition reimbursement

Flexible time off

Job summary

Zenith USA is looking for a Manager of Operations in Chicago to oversee operational processes and ensure delivery excellence. This role requires strong project management skills, financial oversight, and collaboration with various teams including Strategy, Investment, and Finance.

The ideal candidate will have a Bachelor’s degree and 1-3 years of relevant experience in operations or finance. Benefits include comprehensive medical coverage, 401K, and flexible time off.

Qualifications

• 1-3 years experience in operations, finance, project management, or data analysis.
• Experience in media, marketing, consulting, or similar environment preferred.

Responsibilities

• Own project management and timeline tracking across multiple workstreams.
• Ensure all deliverables are completed on time and accurately.
• Manage competing priorities and elevate risks proactively.
• Support financial reporting, budget tracking, and billing reconciliation.
• Execute and enforce standardized operational processes and best practices.

Skills

Attention to detail

Project management

Organizational skills

Analytical mindset

Strong communication

Data analysis

Collaboration

Education

Bachelor’s degree in Business, Finance, or related field

Tools

Excel

Job description

Overview

The Manager, Operations is responsible for executing core operational processes across client accounts, ensuring delivery excellence, financial accuracy, and adherence to standardized workflows. This role partners cross‑functionally with Strategy, Investment, Finance, and Client teams to manage timelines, reporting, and operational execution.

Responsibilities

• Own project management and timeline tracking across multiple workstreams
• Ensure all deliverables are completed on time and accurately
• Manage competing priorities and elevate risks proactively
• Support financial reporting, budget tracking, and billing reconciliation
• Ensure accuracy across systems
• Partner with Finance and offshore teams on reconciliation and QA
• Execute and enforce standardized operational processes and best practices
• Identify inefficiencies and recommend process improvements
• Support implementation of new workflows, tools, and automation
• Act as key point of coordination across Strategy, Investment, Finance, and Client teams
• Ensure alignment on deliverables, timelines, and dependencies
• Communicate risks and issues clearly to stakeholders
• Provide support and oversight of operational systems and tools
• Ensure data accuracy and compliance across platforms
• Assist with system troubleshooting and user support

Qualifications

• Strong attention to detail and accuracy
• Ability to manage multiple workstreams simultaneously
• Strong organizational and time management skills
• Analytical mindset with comfort working in data‑heavy environments
• Strong communication skills
• Collaborative and solution‑oriented
• 1-3 years experience in operations, finance, project management, or data analysis
• Experience in media, marketing, consulting, or similar environment preferred
• Bachelor’s degree in Business, Finance, or related field
• Proficiency in Excel and operational systems

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Veterans Encouraged to Apply.

Compensation Range: USD $50,065.00 - USD $66,360.00/Annually.