Operations Manager

Law Offices of Parente & Norem, P.C.; Chicago (IL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Law Offices of Parente & Norem, P.C. is seeking a full-time Operations Manager to coordinate and oversee firm operations in a Chicago office. Hours are Monday through Friday, 8:30 am to 5:00 pm. Salary is commensurate with experience and includes benefits.

The ideal candidate will have strong communication, organizational, and financial skills; proficiency with Microsoft Office; and the ability to work independently while leading staff and processes across departments.

Qualifications

• Bachelor's degree required.
• 2+ years in human resources management.
• 3+ years in operations management.
• 2+ years payroll management.
• Legal industry experience preferred (1 year).
• Must be able to commute to Chicago, IL.

Responsibilities

• Oversee firm operations to ensure professional and cost-efficient performance.
• Manage vendor relations and negotiate contracts for goods and services.
• Maintain CRM data (Smokeball) and shared networks.
• Act as first-line IT support liaison with external vendor; manage IT issues.
• Lead staffing, training, and performance reviews.
• Collaborate with accounting on payroll, deposits, and financial processes.
• Research and implement new technologies to improve efficiency.
• Prepare monthly reports on new clients, file counts, and settlements.

Skills

HR management

Operations management

Payroll management

Vendor relations

Leadership

Communication

Interpersonal skills

Education

Bachelor's degree

Tools

Smokeball CRM

Job description

The Law Offices of Parente & Norem, P.C. is seeking a full time Operations Manager to coordinate and oversee our firm’s operations. We are a civil litigation firm concentrating in plaintiff’s personal injury, workers’ compensation, and medical malpractice/wrongful death claims.

This is a full-time in office position and hours are Monday through Friday from 8:30 am - 5:00 pm. Salary commensurate with experience. Various benefits are included. Ideal candidates will have excellent communication skills, are professional, proficient in business and finance principals, have strong customer service and organizational skills, are proficient with Microsoft Office products, possess an eagerness to learn new skills, and can operate independently while being dependable.

Additional responsibilities include, but are not limited to:

• Ensuring all operations are working in a professional and cost-effective manner
• Managing Vendor Relations - purchasing of supplies and negotiate contracts for miscellaneous goods and services
• Maintaining the data within company CRM (Smokeball) and shared networks
• Acting as first line of IT support for office staff, liaison with outsourced IT vendor
• Performing quality controls and ensure files are being handled properly, complete file opening and closing processes
• Communicating with clients to resolve any potential issues, scheduling in office meetings as needed
• Recruiting, training, and supervising staff - lead meetings and complete performance reviews
• Work cross functionally with accounting – processing checks, bank deposits, etc.
• Research, vet, and implement new technologies to improve efficiencies
• Monthly reporting of new clients, file counts and settlement funds - providing weekly and monthly detailed analysis to the owners
• Work cross functionally with marketing and outside advertising partners
• Upholding the company handbook and ensuring all policies are being adhered to
• Helping to resolve or address any internal issues with personnel
• Delegation of tasks and oversee distribution of labor
• Processing Payroll and managing HR policies including the creation of standard operational procedures (SOPs) and employee training manuals
• Handling client disbursements at resolution of matters
• Track and reconcile monthly credit card expenditures
• Manage, implement, and optimize best practices across all levels
• Miscellaneous projects and tasks as needed

Salary Range: $90,000.00 - 110,000.00 per year

Job Type: Full-time

• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday, 8:30AM - 5:00PM

Education:

• Bachelor's (Required)

Experience:

• Human resources management: 2 years (Required)
• Operations management: 3 years (Required)
• Payroll management: 2 years (Required)
• Legal: 1 year (Preferred)

Ability to commute/relocate:

• Chicago, IL 60601: Reliably commute or planning to relocate before starting work