Operations Manager

Peoplemark; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Peoplemark in Charlotte, NC is seeking an Operations Manager for a full‑time, on‑site role. The position requires hands-on leadership of day‑to‑day operations, team workflows, and performance management for regional campaigns.

Start date within 2–4 weeks; the team offers opportunities for advancement and a base salary with performance bonuses. Local commute is required and remote work is not available.

Qualifications

• High School Diploma, Associate's, or Bachelor's degree.
• Experience in operations management, team leadership, business administration, or logistics management is preferred.
• Strong leadership, strategic problem-solving, and executive communication skills.
• Competitive base salary plus performance-based bonuses.
• Executive-level training in business operations, performance analytics, and regional management.
• Career advancement opportunities into regional director and senior leadership roles.
• Team activities and industry networking.

Responsibilities

• Direct Office Operations: oversee operational master plans, budgets, analyze compliance logs, and ensure workplace performance standards are maintained.
• Coordinate Communications: serve as primary contact for department directors, corporate clients, and venue partners.
• Maintain Operations: track team output metrics, resolve bottlenecks, and streamline cross-functional workflows.
• Lead Team Syncs: run daily management briefings, set performance targets during morning syncs, and enforce departmental action plans.

Skills

Operations management

Team leadership

Business administration

Logistics management

Executive communication

Education

Bachelor's degree or higher

Job description

Operations Manager | Full-Time | On-Site | Charlotte, NC

(Work Setting: Onsite. Fully on-site role in Charlotte, NC. Local commute required. Remote work is not available.)

Start Date: Within 2–4 Weeks

A fast-paced office needs clear direction, efficient process alignment, and proactive operational leadership. Based in Charlotte, NC, this position oversees day-to-day business operations, team workflows, and performance management for our regional campaigns.

Core Operations Focus

We partner with clients across retail, telecommunications, and consumer services. Our operations team manages the strategic workflows and team execution that keep our regional campaigns fully optimized and scalable.

Responsibilities

• Direct Office Operations: Oversee operational master plans, manage resource budgets, analyze compliance logs, and ensure workplace performance standards are maintained.
• Coordinate Communications: Serve as a primary point of contact for department directors, corporate clients, and venue partners.
• Maintain Operations: Track team output metrics, resolve complex operational bottlenecks, and streamline cross-functional workflows.
• Lead Team Syncs: Facilitate daily management briefings, establish performance targets during morning syncs, and enforce departmental action plans.

Qualifications

• High School Diploma, Associate's, or Bachelor's degree.
• Experience in operations management, team leadership, business administration, or logistics management is preferred.
• Strong leadership, strategic problem-solving, and executive communication skills.
• Competitive base salary plus performance-based bonuses.
• Executive-level training in business operations, performance analytics, and regional management.
• Career advancement opportunities into regional director and senior leadership roles.
• Team activities and industry networking.

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