Operations Manager

Retail Plus Inc; Cedar Rapids (IA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Full benefits

Job summary

Retail Plus Inc. is hiring an Operations Manager in Cedar Rapids, IA, offering a salary range of $80,000–$120,000 with full benefits. The role centers on operational leadership, vendor accountability, and customer-focused problem solving at our Cedar Rapids site.

You will own daily workflows, drive decision-making, and mentor teams to uphold standards while pushing for improvements. A proven track record in operations management and strong communication are essential.

Qualifications

• Managerial judgment about when to lead vs absorb.
• Experience operating in the Iowa market.
• Ability to steer conversations toward a decision.
• Proven track record delivering results as an Operations Manager.
• Experience presenting to senior leadership.
• Strong analytical thinking under deadline pressure.

Responsibilities

• Hold Cedar Rapids vendors to the standards promised to users.
• Own the follow-through after meetings.
• Support daily operations at the Cedar Rapids site and maintain workflow.
• Push back respectfully when shortcuts cost future goals.
• Keep the Cedar Rapids site running while improvements ship.
• Resolve customer concerns with patience and outcomes-focused approach.

Skills

Managerial judgment

IA market experience

Decision-focused conversations

Operations management track record

Executive presentation

Analytical thinking

Under pressure deadlines

Job description

Come work as an Operations Manager at Retail Plus Inc, where strong Customer Service skills are noticed and genuinely valued. Consider it a $80,000 - $120,000 foothold at Retail Plus Inc, where 8 years of Adaptability converts straight into general ownership.

Key Responsibilities

• Hold Cedar Rapids vendors to the standard we promised our users
• Own the follow-through after the general meeting ends
• Support daily operations at our Cedar Rapids site and keep workflows moving
• Push back, respectfully, when a Goal Setting shortcut will cost us later
• Keep Retail Plus Inc's Cedar Rapids, IA site running while improvements ship underneath
• Resolve customer concerns with patience and a focus on outcomes

What You'll Bring

• Manager-caliber judgment about when to and when to absorb
• Comfort owning general decisions in an IA market
• Comfort steering general conversations toward a decision
• Proven track record delivering results as an Operations Manager
• Demonstrated comfort presenting to manager leadership
• Clear thinking under the kind of pressure Cedar Rapids, IA deadlines bring
• A knack for Analytical Thinking that colleagues quietly come to rely on

Retail Plus Inc blends Attention Management and Goal Setting into general products that feel, in the deeply-bought-in words of its Cedar Rapids, IA founders, inevitable. Our IA team treats transparency as a feature, sharing the messy middle, not just the wins.

We'll invest in you with $80,000 - $120,000, full benefits, and a roadmap that turns this job into a long-term career.

Our hiring manager is personally reviewing every Operations Manager application that comes in.