Operations Manager

Socket.dev; California (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Career advancement opportunities

Employee discounts

Competitive pay

Daily pay option

Flexible work schedule

Comprehensive benefits

Job summary

Tharaldson Hotels is seeking a hands-on Housekeeping Supervisor to lead our housekeeping team across the property. You will monitor room quality, train staff, and ensure compliance with safety and brand standards. Strong communication and problem-solving skills are essential.

Open availability and a valid driver's license help you succeed. Prior experience in select-service or extended-stay properties is preferred, with opportunities for career growth within a growing portfolio.

Qualifications

• 1+ year experience in hotel housekeeping or related field.
• Knowledge of inventories, scheduling, and ordering.
• Brand experience preferred.
• Valid driver’s license.
• Open availability.

Responsibilities

• Monitors adherence to operations guidelines.
• Conducts monthly department meetings to review procedures and gather input.
• Handles guest complaints and employee issues.
• Supervises housekeeping staff and assigns duties.
• Provides training including safety and SOPs.
• Reports maintenance repairs and maintains records.
• Assists General Manager in absence and during hiring decisions.

Skills

1+ year in Select Service or Extended

Brand Experience

Inventories Scheduling Ordering

Valid Driver’s License

Open Availability

Education

Associates degree or equivalent from two-year college

Job description

Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you!

We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!

WHAT WE OFFER:

• Career advancement opportunities
• Employee discounts
• Competitive pay
• Daily Pay Option
• Flexible work schedule
• Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
• Paid Vacation

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS:

• Monitors and ensures compliance with all guidelines for operations
• Conducts monthly department meetings to review new procedures and solicit input from all employees
• Handles and provides resolution to guest complaints and employee issues
• Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures
• Answers inquiries pertaining to hotel policies and services
• Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
• Ensures property hiring practices comply with all state and federal requirements
• Performs functions of the General Manager in their absence
• Supervises work activities of housekeeping staff
• Provides training, including safety training and standard operating procedures to all housekeeping personnel asdirected by management
• Ensures adherence to company quality standards by inspecting rooms, including deep cleans
• Distributes keys and work assignments to staff
• Addresses guest complaints regarding housekeeping service or equipment
• Assists General Manager in the selection of housekeeping personnel
• Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
• Monitors linen and guest supply inventory
• Reports any maintenance repairs to maintenance staff; records repair information in maintenance log
• Completes follow-up on vacant or occupied rooms
• Assumes function of Housekeeper as necessary
• Takes control of lost and found items as appropriate
• All other duties as assigned

SUPERVISORY RESPONSIBILITIES:

Directly supervises front desk, housekeeping, laundry, and/or maintenance staff as determined by General Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

WHAT WE ARE LOOKING FOR:

• Preferably 1+ year of similar experience in Select Service or Extended Stay properties
• Brand Experience preferred.
• Knowledgeable in Inventories, Scheduling, and Ordering.
• Valid Driver’s License.
• Open Availability.
• Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.