Operations Manager

American Residential Services (ARS); Bradenton (FL); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Take-home vehicle + fuel card

Insurance after 31 days

Dental, vision, HSA/FSA

401(k) with company match

Paid time off + holidays

Company-paid life insurance

HVAC training & career advancement

Leadership support & team environment

Weekly direct deposit

Job summary

Unique Services is seeking an experienced HVAC Operations Manager in Bradenton, FL to lead service, installation, and sales teams. The role focuses on driving operational performance, developing teams, ensuring customer satisfaction, and achieving revenue targets.

You will oversee daily operations, coach technicians and sales staff, manage budgets, and monitor KPIs to optimize productivity and quality while maintaining safety standards.

Qualifications

• Proven leadership in HVAC operations or service management.
• Strong knowledge of residential HVAC systems, installation, service, and sales.
• Experience managing teams, driving performance, and achieving KPIs.
• Understanding of P&L, budgeting, and operational metrics.
• Excellent communication and problem-solving skills.
• Valid driver's license with clean record; pass background and drug screening.

Responsibilities

• Lead service, install, and/or sales teams, including hiring and training.
• Supervise daily operations for efficiency and quality workmanship.
• Coach and mentor technicians and sales staff to improve performance.
• Drive revenue, meet monthly budget targets, manage labor/materials.
• Oversee scheduling and field operations to optimize productivity.
• Provide operational guidance and analyze data with GM.
• Ensure safety, compliance, and customer satisfaction.

Skills

Leadership

HVAC operations

Budgeting & P&L

Communication

Problem-solving

Team development

Driver's license

Job description

Unique Services

Overview

Pay: $110k – $120k per yearLocation: Bradenton, FL

Join Unique Services, proud partner of American Residential Services (ARS), the nation’s largest provider of residential HVAC, heating, air conditioning, plumbing, and electrical services, with more than 7,000 team members and over 45 years of experience delivering trusted home comfort solutions.

We are seeking an experienced HVAC Operations Manager to lead our service, installation, and/or sales teams. This is a high-impact leadership role responsible for driving operational performance, developing teams, ensuring customer satisfaction, and achieving revenue and budget goals.

What We Offer

• Company-provided take-home vehicle + fuel card
• Insurance available after 31 days (low-cost plans available)
• Dental, vision, HSA/FSA
• 401(k) with company match
• Paid time off + paid holidays
• Company-paid life insurance
• Ongoing HVAC training and career advancement opportunities
• Strong leadership support and team environment
• Weekly direct deposit

Responsibilities

As an HVAC Operations Manager, you will:

• Lead and develop service, install, and/or sales teams, including hiring, training, scheduling, and performance management
• Supervise and delegate daily operations to ensure efficiency, productivity, and quality workmanship
• Coach, train, and mentor technicians, installers, and sales team members to improve performance and drive results
• Drive revenue growth, achieve monthly budget targets, and manage labor and material expenses
• Oversee scheduling, job assignments, and field operations to optimize productivity
• Provide technical guidance and operational support to field teams
• Conduct job site inspections and audits to ensure quality, safety, and compliance with company standards
• Review reports, track KPIs, and support the General Manager with operational planning and data analysis
• Resolve customer concerns and ensure a high level of customer satisfaction
• Ensure compliance with safety regulations, company policies, and local codes

This position offers strong earning potential, leadership growth, and the opportunity to make a direct impact on business performance and team success.

Qualifications

What You Need

• Proven leadership experience in HVAC operations or service management
• Strong knowledge of residential HVAC systems, installation, service, and sales
• Experience managing teams, driving performance, and achieving KPIs
• Understanding of P&L, budgeting, and operational metrics
• Excellent communication, leadership, and problem-solving skills
• Ability to operate in a fast-paced, dynamic environment and adapt to changing priorities
• Strong computer and organizational skills
• Valid driver’s license with clean driving record
• Must pass background check and drug screening

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.