Operations Manager

phasevtrials.com; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

On‑site work in Boston

Job summary

PhaseV seeks a highly organized operations professional to support our US‑based teams by coordinating across projects, calendars, and events. You will serve as a go‑to partner for employee needs, on‑site logistics, and company moments that bring the team together.

You will balance a mix of tasks in a fast‑moving startup environment, ensuring meetings run smoothly, offices are well‑supplied, and onboarding logistics are handled with discretion and professionalism.

Qualifications

• Strong organizational skills and attention to detail.
• Reliable and follows through on commitments.
• Able to juggle multiple tasks and shifting priorities.
• Tech‑comfortable with Google Workspace and video conferencing.
• Excellent written communication and executive presence.
• Experience supporting events or conferences is a plus.

Responsibilities

• Serve as trusted point of contact for PhaseV leadership across projects.
• Provide operational support to leadership initiatives with cross‑functional processes.
• Set up meeting rooms and coordinate video conferencing for company meetings.
• Coordinate office logistics, supplies, and general upkeep.
• Assist with onboarding logistics and HR‑related tasks.
• Coordinate conference materials, swag, and shipping for events.
• Support pre‑ and post‑event logistics as needed.

Job description

We are seeking a highly trusted and organized professional to support PhaseV’s growing operational. This role enables the PhaseV’s US-Based teams to operate efficiently across teams by ensuring projects are managed effectively with exceptional coordination, communication, and execution across a wide range of activities. As part of the operations team, this person will balance an array of big and small tasks at any one time. This person thrives in the dynamic, fast-moving startup environment while serving as a go‑to partner for employee needs, on‑site logistics, and company moments that bring the team together.

Business Operations

• Serve as the trusted point of contact for PhaseV leadership across various projects
• Provide operational support to leadership initiatives, assisting with cross‑functional projects and processes

Office & HR Support

• Set up meeting rooms, including video conferencing (Zoom/Teams, screens, audio, etc.) for broader company meetings, ensuring meetings run smoothly from an operational standpoint
• Coordinate office logistics, reorder supplies and general upkeep
• Help coordinate calendars and meetings across time‑zones
• Assist with new hire onboarding logistics
• Support HR‑related administrative tasks and special projects

Business Development Logistics (Conferences & Events)

• Aggregate, organize, and track conference materials, swag, and inventory
• Coordinate shipping and deliveries to conferences and events
• Coordinate with conference host and attendees, as needed
• Support pre‑and post‑event logistics as needed

Key Success Factors

• Builds strong trust with leadership and across teams
• Enhances team effectiveness and focus
• Provides operational leverage across teams
• Operates with discretion, professionalism, and sound judgment
• Ability to work independently and prioritize cross‑functional projects with clear communication

Required Skills

• Strong organizational skills and attention to detail
• High reliability—you do what you say you’ll do
• Comfortable juggling multiple tasks and shifting priorities
• Tech-comfortable (Google Workspace, Zoom, basic tools)
• Strong communication skills and a service‑oriented mindset
• Ability to work independently and take initiative
• Nice to have: Experience supporting events or conferences
• Exceptional judgment and discretion
• Anticipates needs before they arise
• Excellent written communication and executive presence