Operations Manager

Socket.dev; Belvidere (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flex Spending Account

Dependent Care FSA

401K with company match

Paid Time Off

Holiday Pay with floating holidays

Referral bonuses

Employee Assistance Program (EAP)

Life insurance

Short-term disability

Long-term disability

Job summary

Midwest Refrigerated Services is seeking an experienced Operations Manager to lead the warehouse team and drive performance across staffing, safety, and customer service. The role focuses on building a culture of continuous improvement and efficiency in a fast-paced, multi-site environment.

You will oversee daily operations, develop policies for inventory, layout, and processes, and collaborate with leaders to meet financial and service objectives.

Qualifications

• Minimum 3-5 years of warehouse operations experience in a supervisory position.
• Proficiency with MS Office applications and ability to learn applicable application software
• Possess strong communication (oral and written), statistical and analytical skills
• Ability to multi-task and maintain workflow while professionally responding to issues as they arise in a fast paced environment
• Ability to lead as a hands on manager that engages at the team level and is flexible in schedule in order to adjust and respond to operational needs
• Ability to travel to other MRS locations, customer locations, and training/networking opportunities

Responsibilities

• Accomplishes warehouse operations and human resource objectives by orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves warehouse operations objectives by contributing warehouse operations information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends.
• Meets warehouse operations financial objectives by forecasting labor requirements; analyzing variances; initiating corrective actions.
• Develops warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management, and shipping.
• Develops warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment.
• Develops warehouse operations system improvements by analyzing process work flow, manning and space requirements, and equipment layout; implementing changes.
• Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Skills

Warehouse operations management

Supervisory experience

MS Office

Strong communication

Multi-tasking

Education

Associate or Bachelor's degree preferred

Tools

MS Office

WMS software

Job description

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value Added Services such as specialty packing, kitting and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It’s an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.

Overview:

The Operations Manager is directly responsible for the overall performance of the warehouse. This manager will deliver quality performance through developing a culture where employees excel, relentlessly strive for improvement, anticipating issues and creatively solving problems.

At Midwest Refrigerated Services, we are driven by our Midwest Values of:

• Modesty
• Integrity
• Dependability
• Work Ethic
• Efficiency
• Safety
• Trust

It is the expectation that all employees exemplify these values.

General Accountabilities:

• Accomplishes warehouse operations andhuman resource objectives by orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves warehouse operations operational objectives by contributing warehouse operations information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends.
• Meets warehouse operations financial objectives by forecasting labor requirements; analyzing variances; initiating corrective actions.
• Develops warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management, and shipping.
• Develops warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment.
• Develops warehouse operations system improvements by analyzing process work flow, manning and space requirements, and equipment layout; implementing changes.
• Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Building upon the foundation of our Midwest Values while upholding company policy, nurture a culture that values friendly and open atmosphere for discussion of continuous improvement of customer service, workflow and efficiency.

Qualifications:

• Minimum 3-5 years of warehouse operations experience in a supervisory position. Preference for an associate or bachelor’s degree.
• Proficiency with all MS Office applications and ability to learn applicable application software
• Possess strong communication (oral and written), statistical and analytical skills
• Ability to multi-task and maintain workflow while professionally responding to issues as they arise in a fast paced environment
• Ability to lead as a hands on manager that engages at the team level and is flexible in schedule in order to adjust and respond to operational needs
• Ability to travel to other MRS locations, customer locations, and training/networking opportunities

Benefits and Perks:

• MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1st of the month following 30 days of hire.
• Additional benefits available 1st of the month following 60 days of hire include Critical Illness, Identity Theft, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match.
• Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program.
• Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.

We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.

Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug‑free workplace.

Hours will vary-