Operations Management / Shift Supervisor

L3Harris Technologies; Honolulu (HI); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Flexible spending accounts

EAP

Education assistance

Parental leave

Paid time off

Company-paid holidays

Job summary

L3Harris Technologies in Hawaii is seeking a senior operations supervisor to lead a team of support staff, directing day-to-day work and ensuring steady workflow.

The role involves planning objectives, guiding performance, and contributing to hiring decisions, with responsibilities reporting to the Senior Operations Manager. Candidates should have a Bachelor's degree with 6 years experience (or Graduate Degree with 4 years, or 10 years in lieu) and strong communication skills.

Qualifications

• Bachelor’s Degree with minimum 6 years relevant experience.
• Graduate Degree with minimum 4 years related experience.
• In lieu of a degree, minimum of 10 years of related experience.

Responsibilities

• Supervises team members and directs daily work for direct reports.
• Provides day-to-day guidance to direct reports to maintain workflow.
• Participates in hiring, promotion, performance and compensation decisions.
• Reports to the Senior Operations Manager.
• Communicates with internal and external stakeholders including customers or vendors.
• Explains policies and procedures within the area of responsibility.
• Plans and establishes operational objectives for the team.
• Delivers results aligned with department targets and standards.
• Assigns tasks to achieve operational targets and service levels.

Skills

Strong communication

Continuous improvement

Operational planning

Lean methods

Team supervision

Education

Bachelor’s Degree

Graduate Degree

10 years experience in lieu of degree

Tools

Microsoft Office

Outlook

Job description

Job Description

• Supervises individual(s) typically consisting of support level employees.
• Provides day-to-day work direction for direct report(s), focusing on maintaining steady workflow and productivity and resolving operational decisions.
• Provides input on hiring, firing, promotion, performance and/or compensation decisions for direct report(s).
• Reports to Senior Operations Manager.
• Communicates with parties within and outside of own team, which may include customers or vendors.
• Explains and interprets policies, practices, and procedures of the area of responsibility to others within the organization.
• Plans and establishes operational objectives for a team within a clearly defined job area.
• Delivers operational results that have some impact on the achievement of departmental results.
• Assigns tasks to a team to achieve operational targets, service standards, etc.

Minimum Qualifications

• Bachelor’s Degree with a minimum of 6 years prior relevant experience.
• Graduate Degree with a minimum of 4 years of prior related experience.
• In lieu of a degree, minimum of 10 years of prior related experience.

Preferred Qualifications

• Strong communication skills both verbal and written.
• Able to apply a continuous improvement mindset to basic procedures and processes.
• Experience with planning and establishing operational objectives for a team with some impact on department results.
• Understands basic supervisory and lean approaches and has practical knowledge of job area.
• Experience with Microsoft Office suite of tools and Outlook.

Salary and Benefits

In compliance with pay transparency requirements, the salary range for this role is $80,000 - $105,000. This is not a guarantee of compensation or salary, as the final offer amount may vary based on factors including but not limited to experience and geographic location.

L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.