Operations Management Manager – Heavy Electrical Maintenance, Reliability & Operations

CBRE; Tulsa (OK); On-site; USD 85,000 - 110,000; Full time

Job summary

CBRE is seeking an Operations Management Manager to lead a team responsible for planning, managing, and directing business operations for a regional client. You will oversee staffing, training, performance evaluations, and operational governance.

Ideal candidates have 3–5 years of relevant experience, strong leadership, and proficiency with Microsoft Office to produce reports, forecast budgets, and track metrics.

Qualifications

• Bachelor's Degree preferred with 3-5 years of relevant experience.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• Extensive organizational skills with a strong inquisitive mindset.

Responsibilities

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Prepare ad hoc data reports for revenue, expenses, and other business metrics. Evaluate trends to identify opportunities to improve financial performance. Manage the monthly forecasting process for assigned clients or regions.
• Ensure compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines.
• Maintain data integrity across systems used by the team.

Skills

Staff management

Coaching & development

Leadership

Performance evaluations

MS Office

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

About the Role:

As a CBRE Operations Management Manager, you will be responsible for overseeing a team responsible for planning, managing, and directing business operations for a small to medium sized client or region.

This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.

What You'll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Prepare ad hoc data reports for revenue, expenses, and other business metrics. Evaluate trends to identify opportunities to improve financial performance. Manage the monthly forecasting process for assigned clients or regions.

• Ensure compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines.

• Maintain data integrity across systems used by the team.

• Partner with regional teams and departments to identify and implement organizational “best practices.

• Assist with the development of training programs, business processes, and system training programs.

• Facilitate the communication of policies, procedures, and initiatives to create consistency across the region.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.

• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

Power Reliability & Uptime Management

• Zero-Downtime Operations: Directing strategies to achieve "Five Nines" (99.999%) availability or higher, minimizing any risk of catastrophic power failure.

• Redundancy & Failover Testing: Overseeing routine load testing of critical backup power systems, including Uninterruptible Power Supplies (UPS), massive diesel generators, automatic transfer switches (ATS), and switchgear.

• Root Cause Analysis (RCA): Leading investigations into any electrical anomalies, near-misses, or outages to implement permanent corrective actions and prevent recurrence.

Heavy Electrical Maintenance & Asset Integrity

• Preventative & Predictive Maintenance (PPM): Managing comprehensive maintenance schedules for high-voltage (HV) and medium-voltage (MV) transformers, switchgear, generators, and distribution units.

• Condition Monitoring: Utilizing advanced diagnostic tools (such as thermal imaging/infrared thermography, partial discharge testing, and oil analysis for transformers) to predict equipment degradation before failure occurs.

• Lifecycle Management: Planning the refurbishment, upgrade, or replacement cycles for heavy electrical assets to balance capital expenditure with risk mitigation.

Operations & Team Leadership

• Standard Operating Procedures (SOPs): Developing, reviewing, and enforcing strict operational protocols, Lockout/Tagout (LOTO) procedures, and Method of Procedure (MOP) documentation for all high-risk electrical work.

• Vendor & Contractor Oversight: Managing third-party service-level agreements (SLAs) for specialized heavy electrical maintenance, testing, and emergency repairs.

Safety, Compliance & Risk Management

• Electrical Safety Programs: Ensuring strict adherence to NFPA 70E (Standard for Electrical Safety in the Workplace) and OSHA regulations, including proper Personal Protective Equipment (PPE) enforcement and arc-flash boundaries.

• Regulatory Compliance: Maintaining compliance with local electrical codes, environmental regulations (such as diesel fuel and emissions management for generators), and data center industry standards (e.g., Uptime Institute, ANSI/TIA).

• Emergency Response Planning: Serving as a primary incident commander or technical lead during major facility emergencies, coordinating closely with utility providers and emergency services.

Capacity Planning & Cross-Functional Collaboration

• Power Capacity Tracking: Monitoring power usage effectiveness (PUE), total facility load, and stranded capacity to optimize electrical distribution.

• Budgeting: Managing operational (OPEX) and capital (CAPEX) budgets for electrical maintenance, spare parts inventory, and infrastructure upgrades.

What You'll Need:

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Extensive organizational skills with a strong inquisitive mindset.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values In Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and Aff